Job Information
The Salvation Army Housing Navigation Specialist in Yuba City, California
Description
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of the Housing Navigation Specialist position is to assist families with identifying and obtaining permanent housing through case management, coaching and service coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Conduct intake and program eligibility for Housing Navigation Services
Manage cases actively receiving Housing Navigation Services
Conduct case management and provide service coordination
Develop individual housing plans
Provide education on tenant roles, rights, and responsibilities
Provide transportation for housing & service navigation appointments
Liaise between tenants and landlords to assist with issues/disputes
Conduct landlord engagement
Develop and maintain a housing inventory data list
Conduct habitability inspections for potential housing units
Coordinate medical referrals in coordination with contracted managed care plans
Participate in weekly case conference meetings
Participate in program and agency trainings as assigned
Maintain accurate participant records in various information management systems; and generate reports as requested
Maintain and execute confidential information according to HIPPA standards
Maintain a highly detailed and organized filling system
Ensure intake procedures utilize harm reduction and housing first principles
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards
Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Able to endorse and promote The Salvation Army’s mission
Minimum two (2) years of social service/work and/or related experience preferred
Computer literate, in Windows environment (Microsoft Office), Publisher, Excel and Outlook preferred
Excellent communication skills, both written and verbal.
Excellent and professional telephone etiquette and presence
Excellent organizational skills
Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS
High school diploma
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Authorize The Salvation Army to add name to the CA DMV Pull Notice Program
Complete The Salvation Army vehicle course training
PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
Ability to grasp, push, and/or pull objects
Ability to reach overhead
Ability to operate telephone
Ability to lift up to 25-40 lbs.
Ability to operate a computer
Ability to process written, visual, and/or verbal information
Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)