Job Information
Nestle Reporting Analyst in York, United Kingdom
Position Snapshot
Business area: Nespresso
Job Title: Reporting Analyst
Location: York Based (Hybrid 1 day mandatory in the office)
Salary: Attractive salary depending on experience + potential bonus + other fantastic benefits including Nespresso Coffee Machine and monthly allowance of capsules.
Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
We are recruiting for a Reporting Analyst to join the fast paced and energetic Nespresso team reporting directly to the Planning and Reporting Manager. Customers are at the heart of everything we do and providing them with exemplary levels of service is pivotal to our future success. The Reporting Analyst will provide comprehensive reporting solutions and provide data analytics to highlight useful information and support decision making for the business. The right person will bring positivity and a can-do attitude to the team and be excited to assist in Nespresso’s continued success.
A little bit about us
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com .
A day in the life of a Reporting Analyst…
Support the establishment of a consistent CRC reporting (dashboards), works actively to build, and/or update the dashboards for CRC and ensure the communication and understanding of the CRC KPI’s.
Regularly track circumstances that will impact the contact volume forecast or any other CRC activities, report of any irregularities regarding contact, agent or Customer Database statistics to the responsible department.
Obtain pertinent data from all relevant sources, compile and clean this information, and then proceed to analyse the data.
Proactively inform colleagues of information that may be of use to you and / or them, encouraging an environment of accurate data capture to ensure the best possible insight.
What will make you successful?
To be successful as a Reporting Analyst at Nespresso, you should be able to generate useful deductions from raw information and share to support data led decision making. The ideal candidate will have experience working in a similar type of environment who is technology focused and able to work within various technical platforms confidently. You will also have:
Extensive experience creating reports with Power BI is essential.
Experiencing using the Snowflake system.
Proven experience as a reporting analyst.
Knowledge of suitable data analytic processes.
Proven experience creating data-driven knowledge that promotes improvement.
Ability to develop visual reports, dashboards and KPI scorecards using Power BI desktop.
Able to develop, publish and schedule Power BI reports, per business requirements with Power BI Service.
Ability to Connect, import, and transform data from different type sources.
Ability to develop DAX measures, understanding of logical and physical data models.
Ability to use SQL to query data tables
Willingness to incorporate new features and techniques as released by Microsoft Office.
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
Job advert posting date 19/09/2024
Job advert closing date 04/10/2024
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!