Campus Pride Jobs

Key Responsibilities: Staff Management: Recruit, train, and supervise staff to maintain high performance and customer service standards. Schedule shifts and manage payroll. Customer Service: Ensure exceptional guest experiences by maintaining a welcoming atmosphere and addressing customer inquiries and complaints promptly and professionally. Operational Efficiency: Oversee daily operations, including inventory management, ordering supplies, and ensuring compliance with health and safety regulations. Financial Management: Assist in budgeting, financial reporting, and cost control. Monitor expenses and identify opportunities for cost savings. Event Coordination: Plan and execute events, coordinating with vendors, staff, and clients to ensure successful and memorable occasions. Marketing Support: Collaborate with the marketing team to promote events and specials, and to enhance the lounges presence in the community. Qualifications: Proven experience as an Operations Manager or similar role in the hospitality or entertainment industry. Strong leadership and team management skills. Excellent organizational and multitasking abilities. Exceptional communication and customer service skills. Knowledge of financial management and budgeting. Familiarity with health and safety regulations. Ability to work flexible hours, including evenings, weekends, and holidays. Benefits: Paid time off Employee discounts