Job Information
ThermoFisher Scientific Clinical Applications Consultant (NGS) - New York City, NY in Yonkers, New York
Work Schedule
Other
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
Clinical Next-Generation Sequencing Division
Location: New York City REMOTE
How will you make an impact?
We are currently looking for a Clinical Applications Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to further strengthen our team. You would be part of a field-based team focused on supporting the clinical testing market.
A day in the Life:
Primary support for Clinical laboratories with training, validation and troubleshooting for our Thermo Fisher Scientific/ Ion Torrent product portfolio (mainly NGS)
Promotion of clinical solution to existing customers
Leading the implementation of assays and products / clinical solutions within customer sites
Responsible for improving customer value/satisfaction by aligning complex product solutions and services with key customer initiatives. Build and maintain relationships with key decision makers or potential influencers
Understanding the clinical landscape and develop a strategy how to best tackle the clinical markets with Clinical Sales counterparts
Build and maintain relationships with key Thermo Fisher Scientific collaborating partners, decision makers or potential influencers
Review and assist customers with analyses of their Ion Torrent data using Torrent Suite and Ion Reporter software packages
Help customers design and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products
Provide initial training to customers at their own CLIA/GLP laboratories and at ThermoFisher training locations
Understanding of CAP/CLIA NYS NGS Guidelines for Lab Developed Tests.
Provide technical and applications assistance in response to customer inquiries
Promote new products (clinical solutions) on customer sites and in conferences/user meetings
Work in collaboration with the Clinical Account Manager to set up the best support strategy for each customer site
Build strong relationships with customers
Maintain and develop the CRM database
Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis
Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically
Align with other teams in the company on a regular basis
Estimated 50-75% travel.
Keys to Success:
Education
- BA/BS with 2+ years of relevant experience, or MS degree in Life Sciences, PhD preferred
Experience
Experience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR
Understanding of healthcare industry standards, guidelines, and environments
A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success
Previous experience as application specialist desirable (NGS experience desirable)
Medical background, laboratory experience, and/or managed care
Clinical Laboratory experience/MLT a plus.
Knowledge, Skills, Abilities
Excellent communication and influencing skills
A problem solver with proven ability to overcome technical hurdles
Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process
Strong drive for success
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Compensation and Benefits
The salary range estimated for this position based in New York is $90,900.00–$125,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.