Job Information
Hyatt Housekeeping Manager in XI'AN, China
Description:
Ensures the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.
Oversees the cleanliness of guest rooms，public areasandback-of-the house areas.
To conduct frequent and thorough inspections of guest rooms and Rooms areas in general, together with the Front Office Manager and Assistant Managers - Housekeeping.
Oversees that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with the appropriate welcome and other amenities.
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
Ensures all Housekeeping associates deliver the brand promise and provide exceptional guestservice at all times.
Qualifications:
Luxury hotel working experience is preferred
Team player
Creative and logic thinking
Emotional stability
Hardworking
Primary Location: CN-61-Xi%27an
Organization: Hyatt Regency Xian Chanba
Job Level: Full-time
Job: Administrative
Req ID: XIA001355
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.