Campus Pride Jobs

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

About this role:

We are looking for an experienced Conversational Architect to lead our conversational AI initiatives. This role will be responsible for guiding the implementation of guest-facing AI initiatives to help differentiate and enhance the experience for our guests with Vail Resorts. In addition to leading new functionality and experiences to market, this role will also help drive broader AI and innovation initiatives within the company.

The ideal candidate will have experience with emerging AI technologies and frameworks with a background in Data Science and Machine Learning. In addition to technical skill sets, the candidate will also have a passion and proven track record of working closely with business partners and contractors to deliver high quality and resilient application.

Responsibilities:

• Lead requirements and architecture sessions with product owners and business stakeholders to provide the most impactful and aligned conversational AI experience.

• Manage the technical delivery and release of AI features and functionality including the development and implementation of ongoing QA and testing of AI agents

• Work directly and align resourcing, timing, and delivery milestones with internal technical teams as well as vendors and contractors

• Develop and lead conversations with all stakeholders and participants around project status, updates, and key decisions

• Bring innovative and thoughtful perspective to leveraging AI to help differentiate the guest or employee experience

• Keep the team and leadership informed of industry trends and opportunities through clear and proactive communication

Qualifications:

• Demonstrated experience in Architecting, Designing, and Building virtual agent solutions (preferably Dialogflow CX)

• Experience bringing agents or other interactive technologies to market

• Deep understanding of concepts surrounding NLP/NLU, Data Science, Machine Learning, and AI technologies

• Demonstrated experience implementing solutions with a focus on continuous evolution and improvement

• Proficiency with programming languages like Java or Python and data integration solutions

• Excellent communication, presentation, and interpersonal skills, and the ability to articulate technical concepts to both peers and executives

• Ability to visualize and detail technical concepts and opportunities as visual or prototypes outcomes for discussion and alignment

• Strong leadership skills and experience leading a project across multiple internal and external teams

The expected Total Compensation for this role is $160,000 + annual bonus. Individual compensation decisions are based on a variety of factors.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506476

Reference Date: 12/23/2024

Job Code Function: Data Warehouse/Business Intel