Job Information
Kuehne+Nagel Integrated Logistics Operations Specialist in Wroclaw, Poland
Are you passionate about logistics and customer service? Join our team as an Integrated Logistics Operation Specialist, where you’ll play a vital role in coordinating complex transport operations and ensuring excellent service for our clients. If you thrive in a dynamic environment and excel at managing time-critical tasks, this opportunity is perfect for you!
Your Role
As an Integrated Logistics Operation Specialist, you will be key player in our 4PL operations. You will collaborate closely with clients, carriers, and internal teams to ensure smooth shipment flows and resolve any deviations proactively.
Your Responsibilities
Process requests for transport according to customer requirements (inbound and outbound, across all modes);
Secure required transport equipment, set up pickup/delivery appointments, check transport related documentation;
Provide professional customer service to our clients, via phone, email and during meetings;
Manage communication with shipping and receiving points and carriers in relation to managed transport moves;
Monitor shipment statuses and act upon any observed deviations;
Report escalated matters in timely manner to line management;
Support implementation of new processes by providing feedback and testing new solutions
Your Skills and Experiences
Minimum 1 year experience with logistics or transport operations,
Fluent communication in English both verbally and in written form (on a daily basis).
Ability to handle time-critical tasks within specified timeframes and deadlines;
Attention to details accompanied by good sense of urgency and accountability;
Customer focused when handling problems, able to clearly communicate and manage expectations;
Confident user of MS Office, especially Excel;
Availability to work 60% from the office (Bielany Wrocławskie, Irysowa 1).
Good Reasons to Join
What we offer: • Free employee transportation from selected stops in Wrocław; • Opportunities for development in the 4PL logistics sector; • Work in an international environment with a diverse portfolio of clients in planning various forms of transportation (Air, Sea, Road).
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.