Job Information
Concentrix Customer Service Representative (Swedish language) - hybrid in -Work at Home, Estonia
Job Title:
Customer Service Representative (Swedish language) - hybrid
Job Description
The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Tallinn or Tartu (hybrid) , you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a part of our team, you will be responsible supporting a webhosting company's customers. Whether customers need to choose the right web hosting package, or want to know how to administer a server, our team is there to help. You will support Swedish speaking customers via calls and emails, and in the future even chats and social media.
Your qualifications
Concentrix is a great match if you:
Are fluent in Swedish, both written and spoken
Have good English language skills (min. B1/B2 level)
Previous customer experience is considered an advantage
What’s in it for you
Salary of 1838 Euros / Gross
Bonus of up to 150 Euros /Gross
Expenses subsidy of 60 Euros / NET a month to cover different personal expenses for phone, internet, parking and sports
Extended health insurance
Opportunity work in our offices in Tallinn, Tartu or from your home
A schedule that is easy to combine with your everyday life: Mon - Fri: 09.30-18.00
Paid training and support from day 1 to make sure you reach your best potential
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location:
EST -Work-at-Home
Language Requirements:
Time Type:
Full time
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