Job Information
Bell ICT Customer Support - Deployment Technician, Epic in Winnipeg, Manitoba
A proud part of the Bell MTS family of companies, Epic specializes in delivering a full suite of IT services to help Manitoba businesses succeed. Whether our customers are looking for managed, cloud, or professional services, they can count on our team of technical experts to deliver the solution that is right for them.
New employees at Epic enter a dynamic workplace operating in a sophisticated, high-technology industry. To put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their careers. Our company offers a wide variety of career development paths and we constantly invest in our people.
The bottom line: we’re looking for innovative, flexible, team-oriented individuals with an appetite for the excitement and constant changes of the IT industry.
Job Title: ICT Customer Support - Deployment Technician
Professional Areas: Administration
Location: 1750 & 1730 McGillivray, Winnipeg, MB
Job Status: Temporary - Full Time
Close Date: September 22, 2024
Description
Epic specializes in the creation and management of information technology solutions for business. Our goal is to be the information technology partner of choice for each of our customers. We are proud to be part of the Bell MTS Family group of companies. We know Manitobans best and deliver a full suite of solutions that meets their unique needs and are focused on delivering the best experience at every interaction
Job Description
Epic Information Solutions is currently looking for new team members, the ICT Customer Support – Deployment Technician role is primarily responsible for deploying new workstations. This position is responsible for deployment, software installation and client data migration as well as various other tasks related to a large scale project. This position is full time, temporary.
Duties and Responsibilities
New workstation deployment - including software and hardware support, network connectivity issues, peripherals etc.
Provide one-on-one end-user support and problem resolution - remotely and onsite
Hardware repair
Accurately log information and resolutions in Service Now
Provide exceptional service to our clients
Qualifications
High school diploma or equivalent, with a technical college or university degree preferred, or an acceptable combination of education and relevant experience
Minimum of 1 years of industry experience
CompTIA A+ Ability to quickly diagnose issues and determine best course of action for resolution
Excellent written and oral communication skills
Ability to work individually and as part of a team
Exceptional customer service skills
Valid Driver’s License with access to own vehicle
Ability to occasionally travel within Manitoba
Ability to lift up to 50 lbs
Overtime as required
#EPICjobs
#IND2024
Additional Information:
Position Type: Non Management
Job Status: Temporary - Full time
Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 09/22/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility_services) for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, MB, Winnipeg
Bell, one of Canada’s Top 100 Employers (https://reviews.canadastop100.com/top-employer-bell?lang=en) .