Job Information
Rock Family of Companies Associate Application Administrator in Windsor - 58 Chatham, Canada
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
As an Associate Application Administrator, you’ll offer comprehensive support for both internal and third-party application environments, while collaborating with all necessary stakeholders. This role is focused on the management of application software licenses, root cause analysis within the software environment and full documentation, and strategic planning for application capacity and demand.
About the Role
Monitor software applications
Contribute to documentation and analysis of opportunities
Manage application integrations
Maintain comprehensive system documentation
Contribute towards development of test plans to validate the logic of new/modified applications
Coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services, ensuring business operations in current and future environments
Set up administrator and service accounts
Contribute towards appropriate controls and audit logs
Collaborate internally to ensure proper application support
Contribute towards process automation initiatives
About You
Minimum Qualifications
1 year of experience in application administration or a related role
1 year of experience with -system administration, including installation, configuration, and maintenance of applications
Strong problem-solving skills and the ability to handle complex technical documentation
Familiarity with security protocols and best practices
Preferred Qualifications
1 years of server and network systems administration or similar experience
Knowledge of C# or PowerShell
Bachelor's degree in computer science, information technology, or a related field
Some conceptual knowledge of managing and optimizing cloud-based applications
Some conceptual knowledge of application monitoring and performance tuning implementation and management
Prior experience in collaborating with software development teams
What You’ll Get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) .
About Us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at Careers@myrocketcareer.com .
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.