Job Information
Manheim Remarketing Inc Quality Control Specialist I in Wilmington, Ohio
The essential responsibilities of the Quality Control Specialist I are to conduct daily inspections and maintain the inspection results in the Quality Inspection Process (QIP) and Field Issue Tracking (FIT) database on SharePoint. Works with the Operations Supervisors/Team Leads to understand the data results and reporting of the daily inspections. Assist the direct Team Lead/Supervisor to re-evaluate inspection protocol and sample size on an "as needed" but no less than an annual basis. What You'll Do Perform daily quality inspections within Operations of completed work packets from the primary Departments and their aligned Ops Teams. Learns and applies company Client Service Quality's processes and procedures. Enter inspection results into SharePoint database for each primary Department and their aligned Ops Teams. Participate in documentation review as it pertains to the QIP and FIT procedures in our current documentation standards. Assist with updating and maintaining the QIP inspection checklists. Provide feedback to the Supervisor on trends that are noticed. Assists with special projects as assigned. May review metrics to ensure that procedures are being followed and make suggestions regarding training needs or performance enhancement offerings. Participate in internal audits and assist on the management process review of the results, including implementation of the appropriate corrective actions. Who You Are Minimum Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field and a highschool Diploma. Attention to detail, while doing data collection and analysis Strong verbal and written communication skills as well as interpersonal skills Desire and ability to learn new skills and improve upon current skills High degree of efficiency and motivation in work habits in a challenging, fast-paced environment Customer service orientation Computer skills, including but not limited to: knowledge of multiple software programs (i.e., MS Word, MS Excel, PowerPoint, SharePoint, TMS, Knowledge Base, etc.) Preferred Bachelor's degree Experience as a Quality Control Specialist Workplace Environment: Ability to perform routine and repetitive inspection work. Ability to sit for long periods of time. Prolonged exposure to computer screens may lead to eye strain. Ability to lift or push up to 35lbs. USD 19.18 - 28.80 per hour Compensation: Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better