Job Information
TEKsystems Customer Service Representative in Wilmington, Delaware
TekSystems is currently hiring for several call center representatives in the Wilmington, DE area! These openings will be HYBRID after training!
MUST HAVE: Any call center, customer service experience or a recent bachelor's degree is preferred!
Description:
Provide quality customer service and support BNY Mellon BTS Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary. Respond to customer inquiries. Enter information in a computerized database. Communicate any problems or issues to management.
Must have the following abilities:
Uphold and practice the highest code of ethical standards and conduct.
Make decisions within well-defined parameters.
Effectively prioritize within a high-pressure, high volume environment with tight deadlines.
Have basic PC skills and data entry experience.
Additional Skills & Qualifications:
Call center
Customer Service
EL Grad
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.