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Citigroup AVP, Risk Policy Sr. Analyst (Collections and Recovery) in Wilmington, Delaware

The Risk Policy Senior Analyst is a seasoned professional role. This role is responsible for creating innovative solutions to monitor critical business processes & ongoing performance, maintaining and enhancing ongoing monitoring solutions/MIS, and providing insightful analytics for strategy development. The role requires an individual with several years of credit risk management experience, strong data analysis skills, technical SAS/SQL skills, and an ability to create analytical solutions. Strong communication and collaboration skills are required.


  • Develop comprehensive solutions in SAS/SQL/Unix and data querying tools to facilitate in-sights key trends/threats/inaccuracies and drivers of those observations to enhance the effectiveness of current collection and recovery strategies

  • Provide ad-hoc analytics & support for requests from business, regulatory agencies, and/or other audit entities.

  • Take ownership and full responsibility for recurring reports and analytics and collaborate across the Risk teams to ensure the output is accurate and consistent

  • Perform independent validation of quality assurance (QA) exception reports and partner with strategy leads to complete post-implementation validation for key initiatives

  • Provide simple, concise and clear communications of complex data trends and analyses to senior management and key stakeholders


  • Prior experience in risk management, and collections analytics or MIS development preferred.

  • Strong prior experience and technical skills using SAS/SQL/Teradata/Oracle in a UNIX environment. Automation using VBA, Data warehouse and mainframe experience is a plus.

  • Strong ability to interpret analytic results, analyze and solve business problems via MIS, and present/summarize for management review.

  • Prior experience and technical skills using reporting tools (Qlikview, Tableau etc.) is preferred.

  • Excellent written and verbal communication skills


  • 4 year degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field. Graduate degree is highly desirable.

Job Family Group:

Risk Management

Job Family:

Risk Policy

Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.