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JPMorgan Chase Area Product Owner Personalization in Wilmington, Delaware

This position will lead driving the adoption of P&I's personalization capabilities across the enterprise. The will work cross all P&I area products and the P&I intelligence platform in order to understand their needs, as it relates to distributing the features widely across the organization. For new programs that need support across CCB, they will be the assist internal clients in understanding what their requirements will be from a solution development standpoint and will also be the primary point of contact for the Strategy Teams, Finance and other key stakeholders. In addition, they will also lead the Relationship Benefits Engine once that product is free to begin hiring engineers.

  • Own the product roadmap for core features and components - Craft the product roadmap for key elements of the Utilities Platform and drive these features from discovery through launch

  • Manage key relationships - Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, further integration with recommendation engine, and drive results

  • Communicate effectively and frequently - Be vocal. Share strategy, roadmap, progress and insights broadly and systematically. Craft the ideal narrative and cadence for different partner and stakeholder audiences

  • Lead people/Be a center for knowledge - The ideal candidate has deep curiosity about the digital product experience space and a desire to connect that curiosity and knowledge to the teams that can effect change.

  • Be a Technical & Customer Problem Solver - Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products


  • 7-10 years of experience as a product owner, preferably with experience managing technical platforms and/or data-focused capabilities

  • Customer obsessed

  • Ability to build and maintain strong, productive relationships with engineers and technical partners, and an ability to translate customer needs into clear technical requirements

  • Strong team player and leader who can inspire action and performance their team and builds credibility across the enterprise

  • Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables.

  • Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills

  • Exceptional written and presentation skills a must

  • Minimum BA/BS degree required or relevant experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans