Job Information
The Arc Erie County NY Business Application Specialist in Williamsville, New York
The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 70+ years.
The Arc Erie County’s IT Department is looking for a Business Application Specialist!
What you’ll be doing: As our Business Application Specialist, you’ll be ensuring that our information systems are kept current and align with the company’s strategic direction and business objectives, all while maximizing value and productivity from new and developing business tools and systems.
You will be responsible for…
Be the liaison between business needs/wants and system vendors
Make sure business applications and modules are kept current and maintain updated procedural documentation
Provide end user/developer application support and assistance for assigned software
Troubleshoot, resolve, and document system issues
What we need from you:
Bachelor’s degree in computer science or a related field PLUS one year of related experience OR
Associate’s degree in computer science or a related field PLUS three years of related experience
PLUS
Must have an understanding of software design and programming principles with experience in being a subject matter expert for business wide enterprise solutions
Strong experience and knowledge with PowerShell and SQL is required and thorough knowledge of database tools and design such as MS SQL is required.
What The Arc Erie County can offer:
$50,000-$60,000 annual salary
Affordable benefits (medical, dental & vision insurance)
Generous PTO
403b Retirement plan w/ employer matching contribution
Room for advancement
On the job training w/ experience IT professionals
40-hour work week, Monday-Friday 7:30am-4:00pm
Positive, diverse and exciting environment
See our full job description below:
Job Description
Job Title:
Business Application Specialist
Department:
IT
Job Grade:
3
Position Summary:
The Business Applications Specialist ensures that information systems are kept current and align with company’s strategic direction and business objectives, while maximizing value and productivity from new and developing business tools and systems. Works with leadership team and third parties to develop and gain benefits from current and future software and business systems. Helps in articulating business/operational needs, developing specifications, aligning projects, reviewing vendor offers and ensuring that software development meets needs, is on time, on budget and implemented to full benefit.
Reporting Relationship: Reports directly to Director of Information Technology
Job Duties and Responsibilities:
Become thoroughly knowledgeable in technical aspects of assigned applications
Gains expert knowledge in assigned areas of business processes and procedures
Be the liaison between business needs/wants and system vendors
Make sure business applications and modules are kept current and maintain updated procedural documentation
Provide end user/developer application support and assistance for assigned software
Troubleshoot, resolve, and document system issues
Generate data exports for various projects including, but not limited to, internal and external requests for information/data when requested
Maintain security policies within the business system applications
Maintain “manager to zero” kpi alerts
Participate in staff training and attend regular meetings
Other duties as assigned.
Qualifications and Education Requirements:
Bachelor’s Degree in Computer Science or a related field PLUS one years of related experience.
OR
Associate’s Degree in Computer Science or a related field PLUS three years of related experience.
PLUS
Must have an understanding of software design and programming principles with experience in being a subject matter expert for business wide enterprise solutions.
Strong experience and knowledge with Powershell and SQL is required. Thorough knowledge of database tools and design such as MS SQL is required.
Experience in Tableau or PowerBI tools is a preferred.
Agency Principles:
All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.
Essential Job Functions:
Physical demands and Exposure Risk outlined on attached form (A): The ability to bend, stoop, squat, kneel, sit, reach, stand, walk, push, pull, climb flights of stairs, lift/transfer a minimum 15lbs. See, hear, listen, speak clear, have motor coordination; grip strength, eye-hand coordination and must be able to handle repetitive motion.
Mental Requirements: The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math and decision making skills, independent action, planning and prioritizing, and following directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency’s policies, procedures, rules and regulations. Time management and attention to detail to detail is a must.
Human Relations Skills: The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times.
Equipment Operation: The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc.
This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.
The Arc Erie County New York retains the right to change this job description at any time.
I have received and reviewed the above job description and essential physical demand form.
I can perform the assigned job duties. I agree to the job responsibilities therein.
__ WITHOUT reasonable accommodations.
_WITH reasonable accommodations.
If a reasonable accommodation is needed, please explain:
__ ___
Signature Date
“The Arc Erie County New York is an Equal Opportunity Employer”
The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job Details
Job Family Arc Erie
Pay Type Salary
Education Level Associate Degree
Hiring Min Rate 50,000 USD
Hiring Max Rate 60,000 USD