Job Information
Catholic Charities Serving Central Washington Transitional Health Case Manager - Certified Peer Counselor in West Wenatchee, Washington
Job Details Job Location Wenatchee - Wenatchee, WA Position Type Full Time Salary Range $22.26 - $27.56 Hourly Travel Percentage Up to 50% Description Are you an independent worker who thrives in a collaborative environment? Do you possess experience in case management and community outreach, coupled with a genuine passion for assisting clients in accessing vital community resources? Join our dynamic team and help bring hope to life with our transitional health team! Wage: $22.26 - $27.56 Benefits: * Medical/Dental * FSA * 403(b) Retirement * Additional Voluntary Benefits * Paid Holidays * Vacation/Sick Leave * Education Assistance Program * Employee Assistance Program * Longevity awards Position Summary: The Transitional Health Case Manager/Certified Peer Counselor, with support from Team Lead and under the supervision of the Associate Director of Transitional Health, assists and provides peer support, case management and outreach/housing/employment support services. This position engages clients through outreach, walk-ins, and referrals from other programs in our community, by building rapport, screening, assigning, scheduling, and registering clients for internal and external services. This position also supports clients in working through the process of attempting to become housed or employed, identifying barriers to housing and employment, and working with them to overcome those barriers. This position also supports clients with housing and employment supports after becoming housed and/or employed, with Activities of Daily Living, good tenant/employee/neighbor practices, and addressing any challenges in their home or place of employment. This position engages potential landlords and employers, building a network for future housing and employment opportunities. This position documents all contacts with or on behalf of their clients in our electronic medical and data systems. Responsibilities: Attendance and completion of Mental Health Peer Certified Counselor Training. Attend all required weekly individual and group supervision, all staff meetings, clinical trainings, and other trainings and community meetings asked to attend by supervisor. Provide outreach and engagement to homeless and unemployed individuals in need of services and support, meeting them where they are at. Assist in supporting referrals from by name lists generated from local area MCO's, BHASO's, Inpatient Hospitals, Substance Use Treatment Centers and Crisis Stabilization Centers. Using a Person-Centered approach, assess each individual from the referral list to determine which needed and/or wanted services or resources to connect clients with. Meet with Walk-in, email, and phone referral clients related to housing, education, employment, resources, or rental assistance. Screen for urgency and appropriateness of services, make referrals when other and longer-term services are appropriate, needed, and/or wanted. Refer cases for intake assessment for other mental health or substance use disorder treatment, considering the client's needs, insurance requirements, and program expertise and availability. Provide services at least every 30 days, attempt at least 3 contacts which include at least one attempt to locate the client physically. Send 10-day letter for client to attend appointment, if the client does not attend the appointment, proceed to closure. Open and close client files, maintain records in files, monitor and track clinical paperwork to help clinicians ensure timeliness and accuracy. Maintain a peer support/case management caseload with treatment/support/care plans that are updated at least every 180 days. Conduct all services and supports related to any available Evidenced Based Practices. Document all services or contacts made