Job Information
Sutter Health Clinical Referral Nurse - Intake, WORK FROM HOME in West Valley City, Utah
We are so glad you are interested in joining Sutter Health!
Organization:
SCAH-Sutter Care at Home - UT
Position Overview:
The role is to act as the work from home clinical liaison that represents the agency via telephone receiving and processing referrals for patient care in the regional home health referral management team. Referral source interactions include, but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public. Primary clinical responsibilities include receiving/processing referrals and ensuring that admissions occur in a timely and consistent manner. This position enters referral information into the Electronic Medical Records (EMR) and creates initial orders to facilitate the start of care. As the Clinical Referral Specialist, this person frequently interacts with referral sources, other members of the referral center staff, home health, Advanced Illness Management (AIM) and hospice staff across offices and all others necessary to facilitate the start of patient care. Consistently utilizes and promotes use of excellent customer services skills. This position reports directly to the Home Health Administrator
Job Description :
EDUCATION
Bachelor's: Nursing or health related field preferred or equivalent education/experience
CERTIFICATION & LICENSURE RN-Registered Nurse of California (can be acquired after start)
RN-Registered Nurse in State of Residence
BLS-Basic Life Support Healthcare Provider
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
2 years experience RN: in an acute or similar setting
2 years experience RN: In a home health position
2 years experience in direct home health patient care
2 years experience in coordinating/processing home care referrals
SKILLS AND KNOWLEDGE
Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations
Must have exceptional interpersonal and customer services skills
Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor
Must have knowledge of current Hospice/Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations Familiarity with ICD-10 coding preferred but not essential
Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in English
Commitment to teamwork and customer service, both internally and externally, is required
Must have proven /proven data entry and general computer skills
Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems
Must be able to flex with the increased workflow when census is higher and recognize urgency of each task
Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed
Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs
Job Shift :
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
Rotating Weekends
Benefits:
Yes
Unions:
No
This position is work from home eligible.
Position Status:
Non-Exempt
Weekly Hours:
32
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $33.06 to $43.97 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.