Job Information
Delaware North PM Reservations Agent, Southland Casino in West Memphis, Arkansas
The Opportunity
Delaware North Gaming is hiring full-time Dispatchers for PM shift to join our team at Southland Casino in West Memphis, Arkansas. If you are looking to work in an exciting environment where not two days are the same, this is your next career move. As a Dispatcher, you take incoming calls from our field service team members to ensure the proper response in a timely manner. If you have excellent communication skills, are able to effectively prioritize and multi-task, and enjoy working in a fast-paced environment, apply now.
Pay
$15.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
Efficiently operate communication equipment to communicate to drivers and Southland Casino locations in need of service
Answer multi-line telephone, maintaining a professional office environment and professional relations with internal and external customers in accordance with our established customer service program
Operate GPS equipment to track locations of Southland Casino mobile personnel, inputting data into the dispatch report in accordance with procedures
Effective communication with management regarding service issues and break downs
Qualifications
Effective written and oral communication skills, professional telephone etiquette, computer skills including e-mail, spreadsheets, data base activity, and keyboarding
Capacity to work a flexible schedule
No high school diploma or GED required
Physical Requirements
Ability to focus and understand GPS monitoring maps for extended periods of time, sitting with breaks for the duration of shift, typically 8 hours
Ability to work with others in limited space capacity
Adequate vision capabilities
Shift Details
Evening shift
Holidays
Weekends
8 hour shift
Who We Are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.