Job Information
Delaware North Front Desk Agent, Southland Casino in West Memphis, Arkansas
The opportunity
Delaware North Gaming is looking for a friendly, outgoing, and customer-service focused full-time Front Desk Clerk to join our team at Southland Casino in West Memphis, Arkansas.
Pay
$15.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
Provide excellent customer service
Greet and register guests via a centralized registration system
Coordinate with housekeeping department as needed
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
Check and balance the daily figures, post room and tax charges on guest accounts
More about you
Good interpersonal communication skills in person and by phone
Must be able to multitask, function in a professional manner under pressure from guests and supervisors
Hotel front desk experience required
Customer service experience
Must be at least 21 years of age
Physical requirements
- Stand and walk for extended periods of time
Shift details
Day shift
Evening shift
Weekends
8 hour shift
Holidays
Who we are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.