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Superior Court of California, County of Santa Cruz Self Help Program Clerk in Watsonville, California

Under general supervision, performs a variety of routine to specialized clerical and administrative support duties for a Self-Help program and performs other duties as required. The Self-Help Program Clerk is a support staff position performing clerical and administrative tasks in support of the Self-Help Resource Center. This position is responsible for providing information on preparation of court fillings, legal procedures, procedures related to the conduct of a hearing, and information on the collection of court judgments, including but not limited to small claims, civil, family law, unlawful detainer matters, restraining orders, guardianships, and names changes.

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[Positions in this class are located at the Self Help Center located primarily in Watsonville. Examples of duties for theSelf-Help Program Clerkinclude, but are not limited to, the following: ]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif="" !important"=""}

  1. Assist the public in person and by phone; provide procedural information; answer questions and explain court filing processes and procedures, use of court forms, and basic rules of the program;
  2. Explains fees and fines; assists individuals in locating material and information; take messages and/or direct customers to appropriate resources; provide general non-legal information on court policy and procedure;
  3. Use of Computer software including,Word,Excel,Outlook, and applications that create court forms and documents; retrieve and access information; schedule and calendar cases and research various legal codes and rules of court;
  4. Review new law, legislation, and policy; maintain updates to materials provided to the public;
  5. Assists with the development of program advertising including news copy, flyers, and pamphlets; helps coordinate and schedules special events, seminars, and workshops;
  6. Research various legal codes and rules; prepare copies; review and prepare case folders and indexes; review orders and judgments for correctness prior to presentation to judges; review case files prior to court date to assure all necessary documents are presented and that proper legal procedures have been followed;
  7. Act as a liaison with community service agencies;
  8. Prepare statistical reports; track court performance data; provide technical assistance to staff; and perform other legal clerical assignments as directed; prepare copies;
  9. Front desk reception duties including customer check-in, interviewing, and reviewing case history; and
  10. General office duties, ordering supplies, and maintaining office organization; Communicate effectively with employees and the public.

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[Candidates must have the following qualifications in addition to the qualities listed under Employment Standards: 1. A minimum of two (2) years work experience in legal assistance and/or court clerical fields; and 2. Ability to speak and understand Spanish

OTHER CONDITIONS OF EMPLOYMENT ]{helvetica="" neue",="" helvetica,="" arial,="" sans-serif="" !important"=""}

  • This position requires a valid California drivers license.
  • Incumbents may be required to work evenings and weekends on occasion and work in excess of an eight hour day business hours.
  • Employment is contingent upon passing a fingerprinting criminal background check through the Department of Justice.

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[EMPLOYMENT STANDARDS [Thorough Knowledge of the Following is Required [ Modern office practices and procedures including filing, operation of standard office equipment, personal computers and business correspondence. [A working knowledge of the following is required [ Basic record keeping systems; current English usage, spelling and vocabulary; [ Customer service principles and practices; [ Legal processes, court forms and documents, legal terminology, and rules of court; [ Functions, procedures, services and jurisdiction of the court; [ Basic arithmetic including a dition, subtraction, multiplication, and division; []{style="font-size:15px !import

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