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Topgolf Bay Host in Watford, United Kingdom

Job Responsibilities

  • Greet and welcome guests to the bays, providing information about Topgolf offerings.

  • Take and deliver food and beverage orders to guests in a timely and accurate manner.

  • Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.

  • Assist guests with bay setup and provide instructions on how to use Topgolf technology.

  • Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.

  • Collaborate with other staff members to create a positive and memorable guest experience.

  • Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.

  • Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

  • Previous customer service experience in a hospitality or restaurant setting is preferred.

  • Excellent interpersonal and communication skills.

  • Ability to work in a fast-paced environment and under pressure.

  • Attention to detail and strong organizational skills.

  • Must be of legal age to serve alcohol where required by law.

  • Availability to work evenings, weekends, and holidays.

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