Job Information
Trinity Health Team Lead Patient Access Scheduling in Waterbury, Connecticut
Employment Type:
Full time
Shift:
Day Shift
Description:
Come help lead our Central Scheduling team at Saint Francis Hospital, a member of Trinity Health Of New England!
ON SITE NOT NEEDED, DOES NOT REQUIRE LOCAL RESIDENCY
Position Purpose
Responsible as Team Leader over dayshift Patient Access Representatives in Central Scheduling. Coordinates daily activities providing guidance and direction to the team to ensure that the department goals and achieved efficiently and effectively. Works with manager to coordinate and direct the activities on a daily basis. Team Leaders are responsible for maintaining harmony and team spirit within the team, the Admissions Department, and all other departments.
What you will do
Monitoring productivity and performance of Access Center Representatives for appointments, prior authorizations and outreach
Schedule and register patient prior to appointments
Inbound and outbound calls to schedule patient appointments
Responsible for daily assignments/workflow
Responsible for assisting with training/onboarding of new hires
Interview all patients to obtain demographic and financial information, inputs data into SMS system. Oversees completion of all Inpatient/Observation admissions for all ED patients as well as urgent and booked patients
Coordinate the daily team activities to ensure appropriate utilization of staff
Minimum Qualifications
Minimum High School diploma or equivalent
Knowledge of medical terminology
Medical Office, hospital or physicians billing experience
Three to five (3-5) years admitting/registration experience required
Position Highlights and Benefits
40hrs full time day shift
Great benefits and Health Insurance Coverage starting day 1
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran