Arcadia Power Operations Associate, Transaction Specialist in Washington, District Of Columbia
Arcadia Power is a rapidly growing technology company that has built the first nationwide digital utility. We are giving everyone access to clean energy, a modern digital energy experience, and savings. We recently raised over $25 million and have over 175,000 members on our platform. How do we do it? By turning the old-fashioned utility world on its head. We offer consumers a choice regarding their energy source, how they pay their bill, and more. If you’re looking for a fast-paced, dynamic company that’s making waves in renewable energy, Arcadia Power is right for you. Expect a demanding and rewarding environment where everyone contributes, and we all care about doing right by the planet.
We are looking for an experienced Operations, Transaction Specialist Associate to join our Operations Team.
This role will encompass several facets including but not limited to:
Research and resolve billing, refund requests, credit/debit memo issues on customer accounts
Post, research chargebacks and returns; maintain documentation as required
Manually generate client statements as needed
Monitoring transaction settlements
Misc. administrative tasks.
Exceptional organizational skills
Strong analytical background
Obsession over details
Resourceful, collaborative, and problem-solving
Proficient in Excel
Ability to handle a fast-paced work environment
Experienced billing/accounts receivable background
Accounts receivable background welcomed
Desire to grow with the company
Great healthcare, dental, and vision benefits
Free clean energy
A chance to disrupt the energy sector