Arcadia Power Operations Associate, Transaction Specialist in Washington, District Of Columbia

Arcadia Power is a rapidly growing technology company that has built the first nationwide digital utility. We are giving everyone access to clean energy, a modern digital energy experience, and savings. We recently raised over $25 million and have over 175,000 members on our platform. How do we do it? By turning the old-fashioned utility world on its head. We offer consumers a choice regarding their energy source, how they pay their bill, and more. If you’re looking for a fast-paced, dynamic company that’s making waves in renewable energy, Arcadia Power is right for you. Expect a demanding and rewarding environment where everyone contributes, and we all care about doing right by the planet.

We are looking for an experienced Operations, Transaction Specialist Associate to join our Operations Team.

This role will encompass several facets including but not limited to:

  • Research and resolve billing, refund requests, credit/debit memo issues on customer accounts

  • Post, research chargebacks and returns; maintain documentation as required

  • Monthly reporting

  • Dispute processing

  • Industry research

  • Manually generate client statements as needed

  • Monitoring transaction settlements

  • Misc. administrative tasks.

Requirements

  • Bachelor's Degree

  • Exceptional organizational skills

  • Strong analytical background

  • Obsession over details

  • Resourceful, collaborative, and problem-solving

  • Proficient in Excel

  • Ability to handle a fast-paced work environment

  • Independent worker

  • Experienced billing/accounts receivable background

  • Accounts receivable background welcomed

  • Desire to grow with the company

Benefits

  • Competitive salary

  • Great healthcare, dental, and vision benefits

  • 401(k)

  • Generous PTO

  • Commuter credits

  • Free clean energy

  • A chance to disrupt the energy sector