Job Information
M. C. Dean Operations and Process Analyst 2 - DC Metro Area in Washington, District Of Columbia
Operations and Process Analyst 2 - DC Metro Area
ID 11791
Location Washington Metro Area- MD/VA/DC
Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11791)
M.C. Dean is looking for an Operations & Process Analyst II to join a consulting team focused on providing our client’s management team with analysis and recommendations for improving mission critical functions.
Job Duties and Responsibilities:
Collaborate with team members on a variety of analytical efforts, product development, and customer communications preparation.
Structure and conduct research – open source and enclave specific.
Analyze, document, and implement changes to processes and procedures.
Develop process flow diagrams to depict current “as-is” processes for the customer and leverage those to conduct operational gap analysis. Then develop “to-be” process flow diagrams to propose to the customer as an effective way forward.
Strong writing skills, ability to work with the team to develop Standard Operating Procedures (SOPs), user guides, policies, directives, etc.
Establish client relationships, assess client issues and propose project solutions; review, coordinate, and summarize client correspondence to assist the project leadership’s understanding of client priorities, scope changes, deadlines and deliverables; use this experience to develop project leadership skills and assume those responsibilities.
Design, analyze, and apply a variety of data collection and decision analytics processes.
Develop operational concepts and requirements that can be translated into technical requirements.
Prepare documentation, reports and presentations defining problems, evaluation, and possible/recommended concepts or solutions.
Ability to think creatively and communicate thoughts both in terms of structured narrative and visual graphics.
Demonstrate professional etiquette and ability to interact with leadership and staff personnel in both industry and government.
Proficiency with MS Office suite, specifically MS Word, MS Excel, and MS PowerPoint.
Qualifications:
Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain a US DoD SECRET clearance is required
Bachelor’s degree with 2-4 years of experience OR Associates degree with 6+ years of military experience.
Familiarity with systems architectures and process development practices.
Familiarity with SharePoint (site editing and management).
Abilities:
Exposure to computer screens for an extended period of time
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
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Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
EOE Minorities/Females/Protected Veterans/Disabled
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