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National Labor Relations Board IT Specialist (INFOSEC) in Washington, District Of Columbia

Summary This position is located in the Missions Systems Branch of the Office of the Chief Information Officer (OCIO). Serves as a key advisor on information systems security for the agency providing advice, guidance, and consultation to key managers, supervisors, and employees of a regular basis - as well as maintain constant awareness of security related issues in all aspects of assigned duties. Responsibilities As a IT Specialist (INFOSEC) GS-2210-14, your typical work assignments may include: Developing information systems using platforms, programming tools, software and/or other resources to meet user needs in the most effective way ensuring that security issues are properly addressed. Provide maintenance support for information systems and responds to user requests for improvements and modifications. Provide advice to management and other key officials on nature and scope of automation capabilities and potential use for the Agency. Test software applications in the testing environment for system changes, patch releases, and upgrades. Plan and coordinate the work of programmers assigned to projects with the responsibility of successful completion of assigned programs and systems. Requirements Conditions of Employment Qualifications All qualifications and eligibility requirements must be met by the closing date of the announcement. IDEAL CANDIDATE STATEMENT: The ideal candidate will have exceptional experience with both written and verbal communication, leading a team and/or projects within an organization, and working with contractors while exercising organizational skills. The ideal candidate will also have experience analyzing products, making recommendations, and managing a cloud-based data center. BASIC QUALIFICATIONS: Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATIONS: To be qualified for this position, in addition to the Basic Requirements, applicants must have one year of specialized experience, equivalent to at least the GS-13 grade level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: Experience utilizing Microsoft 365 applications, Azure platform, Dynamic, and power application software programs to develop and integrate new business solutions; and Experience developing, operating, and maintaining cloud services and application security to identify and remediate vulnerabilities; and Experience designing, developing, and programming new software tools to improve business processes; and Experience with case management solutions, inquires, and disputes to provide remedy solutions. This experience must be fully supported and articulated in your resume to receive consideration. This experience must be fully supported and articulated in your resume to receive consideration. Please ensure that your resume information is specific, detailed where appropriate, and complete. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position. Substitution of education in lieu of specialized experience may not be used for this grade level. For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and eligibility requirements must be met by the closing date of the announcement. Education There is no substitution of education for experience for this position. Additional Information SUPPLEMENTARY VACANCIES: Supplementary vacancies may be filled in addition to the number stated in this announcement. EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION: The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. ALTERNATE APPLICANT INFORMATION: Applicants may email the Office of Human Resources to inquire. The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.

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