Staffing Advisors Chief Program Operations Officer - Research Programs - Patient-Centered Outcomes Research Institute (PCORI) #2021-2619 in Washington, District Of Columbia
Chief Program Operations Officer – Research Programs
In this highly visible role, you will report to the Deputy Executive Director for Patient-Centered Research Outcomes and lead a growing team of professionals with scientific, contract management, research award administration, funding operational systems, and research policy expertise who collectively provide end-to-end support for all PCORI program funding activities. Since our founding in 2010, Patient-Centered Outcomes Research Institute (PCORI) has awarded more than $2.8 billion to support over 1,700 projects, including research studies, engagement programs, dissemination and implementation projects, and research infrastructure activities.
There has never been a more exciting time to join our team—with a new Executive Director on board, a 10-year reauthorization, and an ongoing strategic planning effort to update PCORI’s National Priorities which will frame the organization’s Research Agenda and its dissemination and stakeholder engagement activities for the future. Through our research and engagement activities, PCORI strives to reflect the diversity and richness of the US population and its many communities, including diverse racial and ethnic groups, individuals with low socioeconomic status, women, older adults, and people with multiple chronic conditions, to generate evidence that will be applicable and bring benefit to all. We also fund projects that examine methods to advance the conduct of comparative clinical effectiveness research focused on patient-centered outcomes and have developed a set of Methodology Standards as the basis for sound research.
You will lead and help to grow a multi-department team responsible for designing and implementing agile systems of the highest integrity to solicit, award, and provide end-to-end oversight and fiscal stewardship of PCORI’s rich and robust program portfolio. You will build upon our track record of success as you optimize functional alignment and coherency across division responsibilities, as well as at the intersections of functions within the broader Programmatic Unit and other PCORI business units. You will also ensure that the research findings and outcomes generated through PCORI-funded projects are rigorously reviewed prior to the posting of final research reports. You will serve as an ambassador with external stakeholders in the research community, sharing the organization’s mission and building relationships that encourage participation from a wide spectrum of institutions and promote PCORI’s patient-centered study designs across the health research enterprise.
Keen attention to and leadership for future-oriented, efficient, and synergistic processes and workflows will also be critical to this role. Instilling a culture of clear, collaborative, inclusive, and transparent leadership and management practices across departments, including the development and maintenance of clearly defined positions with career growth opportunities for staff at all levels such that employees thrive and are empowered to excel in achieving PCORI’s mission, will be central to this role.
We are an independent, nonprofit organization authorized by Congress to fund comparative clinical effectiveness research (CER) which compares two or more available healthcare options to determine what works best for which patients and under what circumstances. We fund research and analyses to generate high-quality, reliable, and meaningful information to enable better-informed health and healthcare decisions by patients, their care givers, and other stakeholders in transforming our health systems. We achieve this by supporting patient-centered outcomes research, which is CER that focuses not only on traditional clinical outcomes but also on the needs, preferences, and outcomes most important to patients and those who care for them. In addition, we seek to improve healthcare delivery and patient outcomes by producing and promoting evidence-based information through research that is guided by patients, caregivers, and the broader healthcare community.
Leadership and Strategy
Lead the development and implementation of funding operations strategy and systems integration to advance PCORI’s programmatic goals and create multi-year strategic objectives that align with PCORI’s broader strategic plan and priorities.
Deploy a future-directed approach to department and staff development to assure PCORI’s readiness and functional capacities to drive toward anticipated commitment plans and trends in health and health research priorities.
Lead the identification, development, and implementation of PCORI funding policies to ensure systematic oversight and implementation of organizational mandates for the funded-award portfolio, including the development and maintenance of clear and up-to-date procedures relating to Program Operations responsibilities.
Lead or co-lead collaborations with other units and divisions to increase awareness of and interest among PCORI stakeholders to participate in PCORI-funded activities as awardees, sub-awardees, merit and peer reviewers, partners, etc. through the development and dissemination of clear, consistent, and accessible communication strategies and informational resources to support the success of both new and experienced applicants and awardees.
Provide expert guidance and counsel to PCORI leadership and to all cross-functional interactions with Programs, Office of the Executive Director, and Operations to ensure the successful execution of all Program Operations activities.
Division Oversight and Management
Supervise a highly effective, multi-disciplinary team responsible for all pre-and post-award research administration and contract management functions from project solicitation to the public posting of research findings. Domains of expertise covered include funding opportunity development and solicitation; application intake and merit review; contract negotiation and execution; award oversight and closeout; funding policy development and compliance; peer review of final research outcomes; and award systems management.
Oversee the end-to-end management of and stewardship for the processes to support an expanding and diversifying programmatic portfolio, which includes over 600 active awards encompassing many distinct study and project designs. Work in concert with leadership from across PCORI to innovate and create agile adaptations across the award lifecycle, including with respect to PCORI funding approaches, to meet the new commitment plan and address emerging research priorities.
Identify strategies to proactively assess and improve process efficiencies across departments in meeting funding goals, setting and achieving performance targets, and integrating functional alignments internal and external to Program Operations to support PCORI’s commitment to be a learning organization.
Develop and sustain a culture that promotes team and individual staff development, collaboration, transparency, and inclusive workflows to promote synergies across processes and expertise domains and to ensure an environment where staff thrive and develop in support of PCORI’s mission.
Provide appropriate oversight and direction for all administrative operations conducted within the division’s departments, e.g., procurement actions, personnel management, budget development. Ensure consistent implementation and management of staff compliance with PCORI organizational policies, practices, and training expectations.
Visibility in Sector
Build and maintain strategic relationships with nonprofit health research funders, leading experts, and other stakeholders.
Represent PCORI at relevant sector events, including those with the research communities, and promote our unique approach to active portfolio management and public funding stewardship.
Understanding of scientific review and research program management principles and best practices. Advanced degree in relevant field preferred.
Minimum 12-15 years of experience in research administration or oversight of research activities and a strong understanding of funding operations and the connection of these operations to achieving research program goals.
Proven leadership in one or more areas of research administration, research portfolio or project management, or research systems development and implementation, preferably in a health research and/or non-profit funding environment.
Substantial experience managing large teams and experience integrating multiple teams across different disciplines and functional responsibilities into a cohesive and coordinated effort to achieving organizational goals.
At least ten years of demonstrated leadership and management experience in effectively managing staff and leading teams in a collaborative, inclusive environment that promotes employee growth and integration of specific functions with others internal and external to the team.
Demonstrated judgment and professionalism exemplified by clear illustrations of ability to work with individuals at all levels and across domains of expertise and responsibility.
Excellent analytical and organizational skills with an attention to detail and proven ability to adapt to shifts in priorities while maintaining focus on long-term objectives.
Mission-driven. You are flexible and confident working through ambiguity while maintaining a focus on organizational priorities and values. You manage complex challenges and shifting priorities through the lens of the overarching PCORI mission, adjusting specific approaches or reprioritizing needs as appropriate.
Strategic leader. You are a facilitator and team builder focused on advancing short- and long-term goals using existing processes or innovating new approaches as needed. You have experience coaching, mentoring, and developing staff at all professional levels while bringing internal and external groups together to advance common goals.
Results-oriented. You discern the larger picture of day-to-day issues and connect them to the overarching goals. You are proactive, anticipating needs, identifying trends, interpreting priorities, and planning timely action based on your expert and professional judgment.
Inclusive. You are committed to diversity, equity, and inclusion principles in all aspects of how you lead and manage teams or groups within or external to the organization. This commitment includes explicit attention to these imperatives in the design and assessment of business processes or internal workflows, as well as how you conduct and achieve direct responsibilities.
Collaborative. You partner, communicate, listen, and coordinate effectively with colleagues at every level of the organization. You promote transparency and share information, work collegially, solicit others’ perspectives and expertise, and share and give credit to others.
What’s Attractive to the Right Candidate?
Working here, you will have the opportunity to influence the quality of healthcare afforded to every American. PCORI researchers have had great success in the national effort to improve patient-centered outcomes and provide research evidence to assist patients, caregivers, clinicians, and others to make informed healthcare decisions.
This is a unique role where you will lead a multi-disciplinary division that is growing and diversifying within an organization that is leaning into a securely funded future and emerging with a new ten-year strategic plan with exciting opportunities to contribute to and shape innovations in patient-centered health and healthcare strategies.
We offer an excellent compensation package including medical, dental, and vision insurance; long-term and short-term disability; 401(a) plan; life insurance; and more.
Use the "Apply" button on this page or simply email your resume to Aileen Hedden at firstname.lastname@example.org with “PCORI – Chief Programs Operations Officer #2021-2619 SA” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
Job responsibilities are similar to the following positions: Chief Science Officer, Chief, Director, Research Operations, Director of Research Administration, Director of Sponsored Projects, Program Director.
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