Job Information
Georgetown Univerisity Assistant Director of Residential Operations in Washington, District Of Columbia
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Requirements
Job Overview
The Assistant Director Residential Operations supports operational management of 17 residential complexes on the Hilltop campus, throughout a 12-month cycle; supporting academic year operations August through May and Summer Operations May – August.
Develops & manages implementation of inspection schedule of over 5,700+ residential bed spaces & 94 common spaces including: Room Condition Reports (RCRs), transition housing inspections, damage billing, and health & safety inspections (fall & spring semesters).
Responsible for the data management and inventory maintenance for all moveable residential in residential complexes (resident units, lobbies, lounges)
Provides logistical management of residential furniture and equipment deliveries
This position assists in the recruitment, selection, training, supervision and evaluation of one professional staff, twenty student staff and one graduate assistant.
Work Interactions
This position reports to the Director of Housing Operations. Collaborates with professional & student staff within all residential buildings including but not limited to Resident Assistants, Community Directors, Residential Education Director team members, Facilities Management supervisors, and Project Managers. The ability to connect with and effectively communicate with various team members assures that Residential Services is able to efficiently liaison with residential students and guests on any potential issues within the residential buildings. This position also liaises with multiple campus partner units most notably Facilities Management & Residential Education to assure that known residential issues are identified and corrected in a timely manner.
Requirements and Qualifications
Bachelor’s degree required. Two to three years project manager/operations administrative experience is required, with a strong preference in university housing. Must be computer literate with specific knowledge of and experience with word processing, spreadsheet and database software.
Familiarity with StarRez housing software is strongly preferred.
Must possess a valid Driver’s license. Must carry a University-provided cell phone during working hours.
Must have excellent interpersonal skills, strong customer service orientation, organizational, analytic and problem-solving skills. Must be able to work with limited supervision and contribute as a member of a diverse, innovative team. Comfort with public speaking as well as leading training sessions is preferred.
Must be able to work required weekends for academic year opening and closing in August, December and May.
Work Mode Designation
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of
work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$47,586.00 - $87,558.13
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .