Job Information
Siemens Digital Industries Software Order Management Specialist - German in Warsaw, Poland
Job Family: Sales
Req ID: 414189
Global Order Management Analyst with German
A Global Order Management Analyst manages the day-to-day operations associated with the licensing of Siemens software products. The analyst supports the Digital Industries Software business unit within the Global Order to Cash division. It is expected for the analyst to have a fundamental understanding of the order-to-cash process as well as the ability to interpret conventional tasks associated with the process.
As an Order Management Specialist with German , you will process customer orders or change on orders from sales staff or direct customer contact. You will verify accuracy of orders and order changes and resolve order problems with customers or sales staff. You will be responsible for maintaining customer files with sales contracts and other information.
What are my daily responsibilities?
Timely processing, delivering, and invoicing of orders in SAP
Maintaining customer data
Solving post-sale customer queries (in German or English), licensing and invoicing issues
Corporate Policy validations and role specific process adherence
License Key Management
Project and process improvement engagement
Coordination of proper documents and information flow
Implementing world-class customer service
What we offer?
Fixed-term employment contract (2 years)
Competitive salary
Extra paid vacation days
Work in an international environment
Work from home (Fully remote or Hybrid working)
Extra days off in a calendar year
Interesting career path opportunities within Siemens
What are my requirements?
Bachelor’s or Master’s degree
Communication, teamwork and problem-solving skills, attention to detail, flexibility
Fluent German (speaking and writing)
Good knowledge of English
Strong motivation to work and multitasking mindset
SAP experience (preferred)
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