Campus Pride Jobs

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

JOB SUMMARY:

The House Supervisor functions in an administrative role on off shifts, weekends, and holidays; assumes responsibility for coordinating available resources to assure a high degree of safe and appropriate care and treatment for patients on their shift, throughout the health center in accordance with Mercy Health's mission and values; acts as a resource, role model, educator, and change agent within Clinical Services. Works collaboratively to plan, implement, and evaluate patient outcomes aimed at optimal health care. Accountable for professional nursing standards activity on their shift. Works collaboratively with management for change, evaluation of practice standards, and problem resolution. Functions as a consultant to the staff and other departments; monitors problems and resolutions to assure quality patient care; and assesses, directs and assists in emergency situations.

BLS, ACLS, and BSN required

Required Minimum Education:

4 year / Bachelors of Science in Nursing (BSN)

JOB DESCRIPTION:

• Fosters the spirit of servant-leadership by promoting empowerment, collaboration, performance improvement processes, interdisciplinary work teams, partnership relationships with customers and communicating effectively with all levels of the organization and the public.

• Creates an environment which fosters professional/personal growth and development. Provides orientation, in-service training and continuing education of staff. Regular communication of goals, plans, and actions encouraging employee input and ownership. Holds self, employees and co-workers accountable for keeping patient safety the first priority in performing the essential duties of their jobs. Provides input regarding employee performance appraisal, rewards, consults and disciplines employees appropriately.

• Responsible for staffing using acuity indices, work volumes and expertise/skills of the employee to provide efficient patient care. Directs or administers patient care during critical or emergency situations including interacting with families of patients involved. Coordinates with personnel or other departments during these times to provide for total needs of patients. Works closely with Admitting office in placing and transferring patients.

• Provides peripheral intravenous access for patients. Acts as a designated requestor for Life Banc in handling tissue and organ donation requests with surviving family members. Obtains medical records, CVL films, and needed supplies, linens and equipment. Dispatches Mercy Police/courier to other facilities to obtain supplies and equipment. Approves prescriptions to be filled according to policy.

• Represents administration and management on their shifts. Approves staff request for overtime when needed with a focus on managing resources utilization in a cost-efficient manner. Notifies on-call personnel from Medical Social Services, 2D Echo, CVL, Gastroenterology, EEG, Cardiopulmonary Services of requests for emergency services.

• Directs or administers patient care during critical or emergency situations including interacting with families of patients involved. Coordinates with personnel of other departments during these times of provide for total needs of patient.

• Responds to Code Red Emergency to determine cause and assist Youngstown Fire department and maintenance as needed. Responds to Rapid Response Teams. Responds to codes (blue, pink, violet) and assists as needed.

• Investigates and initiates Disaster Plan, investigates bomb threats and initiates policy and procedures as outlined in Environment of Care Manual. Investigates incidents that involve patients, families, visitors and employee complaints.

• Interprets, develops and implements policies and procedures from the health center and outside regulatory agencies to personnel, physicians, patients and families. Evaluates documentation of assessments and quality of care delivered by staff according to their skill level. Evaluates plan of care and application of nursing process to patient care including establishing diagnoses and developing plans of care.

• Evaluates nursing judgment of staff and their anticipation of patient/unit problems and their ability to implement appropriate interventions. Identifies and suggests various treatment modalities and nursing interventions as they apply to specific patient/significant other's need.

• Supports ethical, cultural, psychosocial and religious beliefs and values of patient and significant others when planning care. Ensures that the patient's rights are respectfully upheld to the extent possible. Periodically visits patients’ rooms to assure maximum care and to ascertain need for additional or modified services.

• Role Models a strong commitment to Patient/Customer Experience. Leads others to create the desired patient/customer experience. Assures employees have the training, tools and equipment they need to provide an extraordinary patient experience. Measures and keeps visible to team members the achievement levels of patient experience. Trains employees on 5/10’ rule, 5 Must Haves for patient care givers, AIDET, language of caring, and other service excellence tools. Immediately addresses behaviors that are not creating the desired patient/customer experience, coaches for improvement, and holds employee accountable through performance evaluation rating and corrective action.

MENTAL REQUIREMENTS

Reads and interprets written/oral instructions; Sets and meets deadlines, prioritizes work and works independently; Defines and understands issues and problems; Examines data and draws logical conclusions demonstrating the ability to apply high levels of critical thinking and understanding; Expresses or exchanges ideas by means of oral or written communications; Makes decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit; Organizes thoughts and ideas into understandable terminology; Must be flexible and able to adapt to change

WORKING CONDITIONS

Periods of high stress and fluctuating workloads may occur; General office environment - works generally at a desk in a well-lighted, air conditioned office area, with moderate noise levels; May be exposed to limited hazardous substances or body fluids; Potential exposure to infectious organisms; May have periods of constant interruptions; Prolonged periods of working alone may occur

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com