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Aston Carter Pre-Registration Representative in Walnut Creek, California


  • Working out of NextGen, patient intake system called Friza, looking up patient benefits, making sure patients are covered, verifying co-pay, making sure the patent is good to go when they walk in. This person plays a key role in our patient care. You will be the second point of contact with our new patients. You'll be responsible for reviewing insurance requests and doing the necessary follow-up to ensure they have all of the necessary information to process the claim for payment. You'll also update patient insurance information as it is provided and rebill claims accordingly.

    Knowledge, Skills, Abilities:

  • Demonstrates knowledge of all authorization and eligibility requirements. Strong understanding of the financial clearance process for all scheduled procedures. Ability to resolve denials in an effective and timely manner. Demonstrates knowledge of PPO's, HMOs, Medicare, and Medi-Cal guidelines for authorization requirements and pre-registration criteria. Demonstrates knowledge of the eligibility system and all various insurance websites/software. Excellent time management and organizational skills. Knowledge of Payer terminology and in depth authorization requirements specific by payers. Knowledge of common Government programs, including California Children's Services

    Technical Knowledge:

  • Ability to successfully navigate insurance websites. EPIC experience required, ADT and Cadence referrals preferred. Basic knowledge of Microsoft Office Suite (Word, Excel).

    About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.