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Certification and Supportive Services Specialist

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Certification and Supportive Services Specialist

Salary

$40,442.00 - $70,774.00 Annually

Location

Wake County, NC

Job Type

Permanent Full-Time

Job Number

24-13372

Department

Dept of Transportation

Division

Secretary

Opening Date

11/12/2024

Closing Date

12/3/2024 11:59 PM Eastern

Job Class Title

Program Coordinator II

Position Number

60027491

Salary Grade

NC10

• Description

• Benefits

• Questions

Description of Work

HIRING RANGE: $40,442 - $60,000

The NCDOT Office of Civil Rights (OCR) promotes equal access and opportunity in transportation programs for our customers, employees, and applicants. The OCR carries out this mission by enforcing federal and state laws and regulations that prohibit discrimination on the basis of race, color, national origin, disability, age and in certain circumstances, genetics, sex and religion, in the Department and in its programs and activities. OCR is responsible for administering several programs in support of its mission and goals. The OCR works to foster equal opportunity in NCDOT contracting and services; conduct compliance reviews of covered entities that are required to comply with nondiscrimination laws and regulations; provide training and technical assistance to covered entities; conduct statewide outreach to help individuals and covered entities understand rights and obligations under discrimination laws; provide individuals with needed training in order to perform position requirements on NCDOT projects; and provide business and technical training to improve the efficiency and skills of small businesses to increase their economic viability.

The Certification Unit is part of the Office of Civil Rights, and its responsibilities are federally, and state mandated. The unit is a statewide- and department-wide resource that manages multiple programs.

This unit is directly responsible for the uniform statewide administration of its policies and programs as it relates to the Disadvantaged Business Enterprise (DBE) program. The Section provides resource support to the Department’s management as it pertains to the programs and certifications of small businesses. The unit is responsible for entering the certification data for Disadvantaged Business Enterprises into SAP/online portal, administering and managing the federally mandated and General Statutes, and interpreting and updating the Special Provisions. The unit maintains the federally mandated DBE database and web-based list for use with all federal stakeholders within the state of North Carolina.

The position is staffed to the DBE Program Manager and serves as the direct assistant to the Certification Officers. The position is skilled in organizing workflow and coordinating activities; can communicate effectively both orally and in writing; is responsible for analyzing and interpreting information and makes recommendations based on knowledge of the certification process.

The position must communicate with applicants and clients to explain the certification process and follow-up on missing or required documentation necessary to make a reliable certification decision. The position supports the Program Manager in time entry and personnel assistance, recurring and adhoc reports and maintaining workload data that provides information on the numbers, types, and deadlines for various certification actions. The position must possess detailed knowledge of the Department’s business processes, statues, rules, and regulations governing them, as well as Federal requirements relating to DBE certification.

The program area for this position includes one or more of the following: Experience working with Civil Rights programs and/or experience in governmental program review.

Position will require traveling and the ability to legally operate a vehicle.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Considerable knowledge of the principles and practices of public and business administration

• Experience using Microsoft Office and SAP or other database computer programs

• Experience maintaining effective working relationships with internal and external partners along with officials and the general public

• Experience providing trainings and outreach

• Demonstrated experience analyzing data and compliance with federal regulations.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from appropriately accredited institution and one year of experience related to the area of assignment; or an equivalent combination of training and experience.

Supplemental and Contact Information

Leslie Arias – 984-236-1296

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  All recommended salaries are based on each applicant’s qualifying education and related experience in combination with the position’s budgeted salary. The maximum hiring range for this position is $60,000. Will you accept this position at a salary of at least $40,442, but no more than $60,000?

• Yes

• No

  03

  Which of the following best describes your level of knowledge of the principles and practices of public and business administration?

• None

• Basic

• Intermediate

• Thorough

  04

  Explain how you have knowledge of the principles and practices of public and business administration?

  05

  Which of the following best describes your experience using Microsoft Office and SAP or other database computer programs?

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3-4 Years

• 4 or More Years

  06

  Explain how you have experience using Microsoft Office and SAP or other database computer programs

  07

  Which of the following best describes your level of experience maintaining effective working relationships with internal and external partners along with officials and the general public?

• None

• Basic

• Intermediate

• Thorough

  08

  Explain how you have experience maintaining effective working relationships with internal and external partners along with officials and the general public.

  09

  Which of the following best describes your level of experience providing training and outreach?

• None

• Basic

• Intermediate

• Thorough

  10

  Explain how you have experience providing training and outreach.

  11

  Which of the following best describes your experience analyzing data and compliance with federal regulations.

• None

• Less than 1 Year

• 1-2 Years

• 2-3 Years

• 3-4 Years

• 4 or More Years

  12

  Explain how you have experience analyzing data and compliance with federal regulations.

  Required Question

Agency

State of North Carolina

Address

333 Fayetteville StRaleigh, North Carolina, 27603

Website

http://www.oshr.nc.gov/jobs/index.html

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