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Description Position Summary: The Program Support Coordinator provides team support that may include daily oversight and management of participants including onboarding and ongoing support, case file support, data entry and data maintenance to the assigned team. This position serves as an advocate for participants, conducting case management activities and helps in obtaining verifications and documentation according to requirements. The Program Support Coordinator will interact with internal and external teams to deliver seamless services to individuals and ensure that positive relationships are maintained resulting in optimal employment outcomes for individuals served. Day in the life: In a typical day, a Program Support Coordinator can expect to... Program Support Specialist Services: Orient participants to worksite and ensures they are trained on organizational rules, policies and procedures. Communication/Customer Service: Communicate in a clear, consistent, and positive manner to internal and external customers. Documentation: Coordinate and track other pertinent ancillary information that impacts an individual's services as needed or assigned. Job Pay & Perks: Typical starting pay range: $21.83-24.00 Goodwill-Easter Seals Minnesota prioritizes work-life balance. Many roles are hybrid, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount. Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount! Opportunities for career development and advancement About You: Required Knowledge & Skills: Organizational skills Ability to meet deadlines and achieve required outcomes Adaptive and open to change and flexibility within job Proven verbal and written communication skills Capable of multi-tasking Independent decision-making skills Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information Ability to work in a team environment Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer-based systems Must have valid driver's license and reliable transportation, as travel is required Prior Experience & Education: 1-2 Years of relevant experience preferred. High school diploma or equivalent required. About Us: Leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization's goals and future. Read more about us here. Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence. Proceeds from thrift retail, e-commerce, grants, and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work. Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Goodwill Industries, Inc/Easter Seals Minnesota is an Equal Opportunity Employer committed to creating a diverse workforce. Goodwill Industries, Inc/Easter Seals Minnesota will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.