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GUNDERSEN LUTHERAN-HARMONY Application Analyst in Wabasha, Minnesota

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Schedule Weekly Hours: 40 Gundersen Health System has an exciting opportunity to join our team as an Application Analyst or Application Analyst Senior. Join an amazing team working at a mission focused organization where you can make a meaningful contribution to improving the health of patients. This position will work with Epic Inpatient or Ambulatory orders and provider workflows. What's Available: Fulltime, 80 hours biweekly (1.0 FTE) Monday-Friday core business hours with on-call and off-hours support as needed Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for go-live support initiatives. An Ideal Candidate Will Have: Bachelor's degree or a related field or equivalent years of experience and education At least 2-4 years of relevant work experience Strong Organizational, analytical, and critical thinking skills In addition to this important work, we offer a competitive total reward package: Benefits:In addition to medical and dental, we have pet insurance and a substantial contribution to retirement Work/life balance:24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays Health/Wellness:GunderZen Relaxation Room including massage chairs, corporate gym and yoga, local gym discounts Professional Development:Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center DEI:12 months of Celebration to include monthly educational events, DEI Committee Other:18% discount on data plan through Verizon, 20% discount at Gundersen locations for services not covered by insurance Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system has 7 hospitals and 65 clinics in neighboring communities. Inside our walls and our neighborhoods, we deliver world-class medical care combined with the right amount of love. We call it Love + Medicine and it's who we are. Job Description: Configures, implements, supports and maintains applications and technical integrations to meet the needs of the organization. Serves as a coordinator and has meaningful relationships with business operations, information technology, leadership, system users and vendors. In ITDS, we are committed to a culture of service to all that is built on the foundational values of respect, transparency, and trust. The culture of service includes providing excellent customer service to the end-users by adhering to these principles: In every interaction, display active listening and communicate in a clear, respectful, and timely manner across a variety of channels (in-person, phone, email, live chat, etc.). Maintain an empathetic, calm and professional attitude toward colleagues and end users. Collaborate within and across teams and departments to resolve issues quickly and efficiently. Major Responsibilities: 1. Troubleshoots and resolves basic application issues and provides end user support. 2. Monitors applications for issues in connection with maintenance, upgrades and implementations. 3. Apply knowledge of best practices and how own area integrates with others. Assists in performing business operational process design, reengineering and documentation for new technology. 4. Acts as a resource for colleagues with less experience; may lead small projects with manageable risk and resource requirements. 5. Solves moderate problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. 6. Impacts a range of customers, operational, project, or service activities within own team and other related teams. Works within broad guidelines and policies. 7. Explains difficult or sensitive information, works to build consensus. 8. Independently, interacts in a meani gful way with customers to help drive solutions. 9. Performs other duties as assigned. Education and Learning: REQUIRED Bachelor's degree or equivalent years of experience and education Work Experience: REQUIRED Two years' experience License and Certifications: N/A Age Specific Population Served: N/A OSHA Category: Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials. Environmental Conditions: Not substantially exposed to adverse environmental conditions (as in typical office or administrative work). Physical Requirements/Demands Of The Position: Sitting Continually (67-100% or 8 hours) Walking/Standing Frequently (34-66% or 5.5 hours) Repetitive Actions - Fine Manipulation Continually (67-100% or 8 hours) If you need assistance with any portion of the application or have questions about the position, please contact or call 608-775-0267 Equal Opportunity Employer EEO/AA/Veterans/Disabilities

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