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PamTen, Inc. Technical Business Analyst with Healthcare exp in United States

Job Description: The Business Analyst is tasked with improving process capabilities, functional & technical requirements, design, and deliverables, while maintaining and improving quality standards. As such the Business Analyst role is solely responsible for the analysis, design and development of the necessary requirements, functional specifications, and process artifacts to support development efforts for a specific business unit(s). The Business Analyst leads and coordinates these activities from beginning to end through the use of best practices focused on problem solving, requirements gathering, analytical assessment and deliverables management. Focus for this position will be centered on Data Management and Modeling to support the collection, processing and storage of data to support Business analytic requirements. Potential areas of focus and responsibilities include:

  • Acting as Analyst/Data Steward/Data Modeler for an Agile Data Engineering team utilizing data streaming technologies (Apache Kafka & Flink) to populate a central data warehouse (Clickhouse dB) supporting corporate reporting and analytic needs via Tableau

  • Assessment of Business analytic requirements and subsequent data collection and processing requirements to support Business reporting needs

  • Providing relationship management support between IT and multiple Business units, including Operations (Manufacturing & Distribution), Operations Planning, Sales and Business Insights.

    Essential Duties and Responsibilities General Analytical & Design Duties

  • Understands how to use technology to competitive advantage and to solve business issues – focusing on design and implementation of data modeling solutions to streamline and support enterprise information management.

  • Develops and maintains a thorough understanding of business operations, identifying opportunities for operational efficiency through automation and effective utilization of reporting & analytics tools critical for all business areas (e.g., Marketing, Sales, Distribution, Manufacturing, Finance, Human Resources).

  • Assists in technical delivery management and relationship management to identifying options for potential solutions and assessing them for both technical and business suitability.

  • Works collaboratively with IT and the Business resources, assesses people, process, and technology current states, working to evaluate tradeoffs between usability and performance needs, and then utilize outcomes to develop requirements, use cases and user stories according to standard templates, using natural language.

  • Provides thorough understanding of how to interpret customer business needs; elicits requirements using interviews/requirements workshops, conducts document analysis, surveys, site visits, plus task and workflow analysis.

  • Establishes partnerships to conduct/perform decision analysis (options vetting with pros/cons assessed and outlined).

  • Critically evaluates information gathered from multiple sources, reconciles conflicts in information gathered, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs and then transfers the same knowledge to development team.

  • Partners with knowledge management leads within Boar's Head to ensure and maintain consistency on Standard Operating Procedures and formal Work Instructions that outline use of several enterprise-wide applications (Ex. Oracle ERP, Oracle Business Intelligence, Tableau, QMS, LIMS, MES, etc.) utilized in business processes.

  • Brokers signoff on functional requirements, process documentation and use cases from the appropriate business process/product owners and all key impacted stakeholders.

  • Supports roll-outs of new and expanding applications/processes/projects.

    Process Analysis Specific Duties

  • Adept at outlining current state and designing conceptual/future state visual process level diagramming and documentation (in Visio and other more advanced visual modeling tools) that help articulate options to reduce costs, improve efficiencies, effectiveness, and streamline execution while keeping quality norms in alignment.

  • Adept at creating conceptual data models and data flows using Visio and/or other more advanced visual modeling tools (i.e. Data Visualization)

  • Identifies, documents, and communicates current state of business process, partnering with Technical Delivery Managers, Business Analysts, and Developers to recommend future state options.

  • Provides process documentation (to include interaction points with other systems and/or applications).

    Business Analysis Specific duties

  • The Business Analyst is responsible for needs analysis, creating user stories & requirements, managing product backlogs, signing off as Product Owner, and go-live business testing and support.

  • Identify and develop process improvements and data validation rules to enforce company data policies, procedures, and efficiencies

  • Document the lineage, usage, compliance, business logic, quality, access, risk, and value of all data assets for assigned data sets in accordance with BH policies and processes.

  • Developing and assisting with implementation of data strategies and developing physical data models to support corporate data strategies

  • Fosters understanding of software functions and limitations, usage scenarios, outlines error handling (system/human interaction points) and expected /necessary quantitative measures for success (e.g., expected performance targets, specific percentages for quality improvements)

  • Business Analyst assists with defining the methodology, standards and practices for implementing solutions and develops appropriate documentation on projects, as well as ensuring that business requirements are adequately understood and documented. Translates analysis outcomes into application and operational requirements, functional specifications (to include user interface requirements).

  • Plan, review, and revise configurations and customizations of business systems, as needed to meet evolving needs of the business

  • Develop, test, and deploy customizations, custom objects, new functionality based on evolving business needs

  • Develops use cases/user stories that include quantifiable measures for successful outcomes in the designed scenarios.

  • Partners with QA and Business teams in end-to-end systems testing and coordination of user acceptance testing strategy development and validation.

  • Provide ongoing training materials to ensure adoption, and deliver training in conjunction with departmental stakeholders

    Project Management Support

  • Assists Technical Delivery Manager(s) in business strategy analysis and assists Project Manager's (PM) in refining project plans/objectives for items responsible for delivering and executes according to best practice methodologies and IT process standards.

  • Assesses project requirements and works with PMs, resource managers and others delegated as PMs to assess level of effort estimates.

  • Ensures project success through team alignment towards project objectives and expected results.

  • Develops and maintains necessary project documentation in accordance with best practices and within the agreed upon project timelines.

  • Works independently with users to define concepts yet remains collaborative with project managers in order to work in accordance with project strategy and project priorities that the project manager has defined.

  • Drives and challenges business units on their assumptions of how they will successfully execute their plans.

  • Partners with the project manager to define change requests for missed requirements and scope change, helping maintain the right focus on defined project constraints (schedule, resources, and scope/quality).

  • Analyst/Product Owner/Scrum Master for an agile Java/web development team based on Scrum

    Communication

  • Demonstrates strong oral communication skills, including the ability to effectively interact with business partners and internal team members.

  • Demonstrates strong written communications skills, including the ability to produce clear and concise recommendations, business requirements and/or functional specifications, use cases and user stories.

  • Facilitates large scale meetings with all levels of the company, clearly articulating objectives and identified next steps.

  • Communicates technical concepts and issues to non-technical people.

  • Interacts with all levels of the company with patience, courtesy, diplomacy and professionalism

    Education and Experience

  • A Bachelor's degree in Business Administration, MIS, or related field or equivalent experience.

  • A minimum of 3 years of experience in a Business Analyst, Data Analyst and/or Data Modeler role to be considered; to include experience with documenting functional and analytic requirements, functional specifications, use cases/stories, data models, data lineage and data flows.

  • Experience with data modeling, data cleansing and database design is a must.

  • Strong understanding of data streaming technologies, data aggregation techniques and data wrangling is a significant plus.

  • Experience within an Agile centric construct is mandatory (Agile Certifications such as Kanban or Scrum Master are a plus).

  • Experience with application performance testing (particularly data streaming performance) is a plus

  • Technology and software skills

  • Possesses an understanding and solid capabilities in Data Governance and Data Quality management is required.

  • Experience with Data Analytics technologies (i.e. Tableau or equivalent) is required.

  • Solid working knowledge if SQL (specifically on Oracle dbs) is required.

  • Working knowledge of any of the following languages is a plus.

  • Java

  • R

  • Python

  • Knowledge of data streaming technologies is a plus. Examples:

  • Apache Kafka (or equivalent)

  • Apache Flink (or equivalent)

  • Clickhouse dB (or equivalent columnar db)

  • Experience with Atlassian project management tools (JIRA, Confluence) is a significant plus

  • Hands on experience and proficiency with the full Microsoft Office Suite, Microsoft Project, Microsoft Visio, SmartDraw.

  • Soft skills

  • Ability to articulate business and technology needs/constraints to IT members and end users alike.

  • Self starter/motivator and having a proactive and strategic mindset are a must

  • Ability to work flexibly on multiple projects and concurrently manage multiple responsibilities

  • Ability to work effectively on assignments and deliver results through problem identification, analysis, and resolution with minimal supervision

    Language Skills

  • Well-developed communication skills - oral, written, listening. Must have excellent interpersonal skills.

    Physical Demands & Work Environment

  • This position requires working in an office environment.

  • Occasional travel may be required.

  • This is primarily a first shift position but adjustments to shift start/end times may be required depending on future production support schedules.

  • Availability for on-call during non-business hours is required.

  • After-hours and weekend work is intermittently required for system troubleshooting, maintenance, and upgrades.

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