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Summary As a supervisor/manager, the selectee for this position will be eligible to receive a Manager Performance Incentive (MPI) provided eligibility requirements noted in agency policy are met. The MPI is an annual lump-sum incentive payment that considers agency performance, the manager's individual performance, and available funding. Serves as a Supervisory Airway Transportation Systems Specialist, with full management responsibility for one of three sub-teams within an OCC under NASEO. Responsibilities Manages a team that provides 24/7 operational support with rotating shifts. Has full responsibility for overall administrative, technical, and operational direction of the assigned workforce consisting of ATSSs and support staff involved in providing critical National Airspace System (NAS) services to enroute and terminal air traffic control, commercial airlines, general aviation aircraft, in support of both U.S. and international air traffic. Monitors and controls NAS performance and maintenance for approximately one third of the United States. Assists in coordinating system performance with internal and external users to maximize airspace efficiency. Provides day-to-day tactical management of infrastructure services, remote management of NAS services/systems, and restoration and coordination activities to maintain critical NAS operations. Provides timely upward reporting of NAS events and quickly assesses and acts to restore services with minimal impact to the NAS. Establishes priorities for restoration of services, systems, and equipment and collaborates to provide real-time status of scheduled and unscheduled interruptions to facilitate continued safe and efficient air traffic control operations and mitigate impact to NAS users and the flying public. Coordinates with various internal/external entities on various complex and critical aviation technical issues to mitigate activities from disrupting air traffic operations. Directs and assigns the work of subordinate employees. Sets priorities and deadlines; assigns tasks and responsibilities; plans deadlines; sets standards of acceptable work; establishes work schedules and approves leave while ensuring adequate shift coverage for the accomplishment of work assigned to effectively manage NAS operations. Applies an advanced knowledge of the technical aspects of the work directed, detailed knowledge of the applicable Collective Bargaining Unit agreement(s), other administrative policies and procedures, and an understanding of the objectives of the organization when communicating plans and strategies. Monitors and evaluates performance, coaches and develops employees, identifies needed development and training, and delivers corrective/disciplinary actions as appropriate. Provides advice, counsel, and instruction to employees for both technical and administrative matters. Examines and resolves complaints and grievances from employees. Work is governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. The Supervisor resolves problems without the intervention of higher-level management and coordinates resolution of unique problems with management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Creates and maintains a supportive work environment that promotes collaboration and open communication between employees and management. Guides staff members in accomplishing desired goals within a complex and changing environment. Individual and organizational performance is reviewed periodically by higher-level management, usually through status reports and organizational performance measures. The Supervisor has discretion to ensure the alignment of projects/programs with the tactical objectives of the major subdivision. Work activities impact directly on project/program objectives for more than one organizational unit. The duties have a direct impact on the NAS. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience providing day-to-day tactical management of infrastructure services, remote management of NAS services/systems, and restoration and coordination activities to restore services with minimal impact to the NAS. Qualifications must be met by the closing date of this vacancy announcement. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. Interviews: Some, all or none of the applicants may be interviewed. This is a temporary assignment that may be extended, terminated at any time, or made permanent without further competition. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA