Job Information
Xylem Sr. Service Center Technician in United States
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring for a Sr. Service Center Technician. 4 Weeks Paid Time Off !
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !
THE ROLE : The Sr. Service Center Technician will be responsible for performing mechanical and/or electrical service duties (troubleshooting and repairing of pumps and other products) on the phone, in the shop and at field locations. In this role, the incumbent will also perform other duties related to the running and maintenance of the shop. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits. Xylem will provide paid training for CDL upgrades (if applicable).
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Troubleshoot and repair pumps and other equipment or products
Perform routine inspections, preventative maintenance and servicing as directed on equipment between each rental
Handle or assist in shipping and receiving duties for new or rental equipment/parts
Maintain shop equipment and tools, stock levels of pumps, parts and other products, including rental banks (if applicable)
Assist customers with various service and sales related problems (may include assisting with pump/part selection)
Perform preventative maintenance on Company vehicles and shop support equipment as directed (air dryer, chain saws, etc.)
Perform and/or assist in project assignments, reports, and processing/maintenance of all required paperwork.
May order and/or make local purchases of shop supplies, parts and prepare cost estimates as needed
Participate in weekly on-call rotation schedule to assist customers after hours
Other duties may be assigned based on the business needs
EDUCATION AND EXPERIENCE:
High School diploma or equivalent; 2-year technical training or equivalent preferred
2+ years’ experience diagnosing mechanical or electrical issues and equipment maintenance
Must be able to obtain DOT certification, valid driver’s license and good history (if service vehicle is required)
Light construction experience a plus
Ability to read wiring schematics and have a basic understanding of pump station electrical controls and monitoring devices
Demonstrate ability to troubleshoot logical processes and basic knowledge of circuit testing
Salary range:
$51,500.00 - $82,500.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation