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Solutions Architect – Veeva CRM and Salesforce

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

This is a remote position and is based in India. Remote work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply.

Purpose and Scope:

As a Solution Architect of a team of individuals, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.

The Veeva CRM and Salesforce Solutions Architect is responsible for the design of changes to the various Salesforce.com based applications, including Veeva CRM. The Architect will ensure that development and configuration are consistent with the architectural best practices, security standards and meet performance needs.

The Solutions Architect will take business initiatives from ideation to exploration and technical design, scoping, implementation, and documentation. The Architect will also facilitate design sessions and provide technical guidance to the development team. The Solutions Architect should be a great communicator able to quickly deconstruct technical issues and confidently communicate with both IS and business stakeholders.

Essential Job Responsibilities:

• Participate in smaller focused mission teams to deliver value driven solutions aligned to our global and bold move priority initiatives and beyond.

• Design develop and implement robust and scalable full stack applications using Salesforce and other modern technologies.

• Collaborate with cross functional teams and practices across the organization to understand user needs and translate them into technical solutions that adhere to architecture best practices.

• Assist support engineers and developers to overcome complex technical challenges faced by them.

• Maintain architecture artifacts up to date.

• Champion continuous improvement initiatives identifying opportunities to optimize performance security and maintainability of existing data and platform architecture and other technology investments.

• Participate in the continuous delivery pipeline Adhering to DevOps best practices for version control automation and deployment. Ensuring effective management of the Value Team backlog.

• Stay up to date on the latest trends and technologies in full-stack-development on Veeva and Salesforce cloud platforms.

Qualifications:

Required

• Minimum 8 years of experience supporting and configuring Salesforce applications, including Veeva CRM, and Health Cloud, at a life science company.

• Multiple complex deployments/implementing Salesforce applications.

• Deep knowledge in Veeva CRM suite of products and modules including CLM, Approved Emails, Veeva Align, and MyInsights.

• Deep knowledge in integrations between Veeva CRM and Veeva Vault Promomats and MedComms

• Experience in configuring Veeva Vault Promomats and MedComms.

• Experience in supporting integration between Veeva CRM and Veeva Network for mastering customer data.

• Certified Salesforce Developer Level 1 and/or Level 2

• Experienced in Salesforce SOQL queries and using Salesforce various administration tools such as Workbench and Data Loader.

• Experience in writing Salesforce APEX code

• Experience supporting architectural and code-review.

• Knowledge of data modeling and clear understanding of data structures and relationships.

• Subject Matter Expertise: Possess a strong understanding of Life Sciences/ Pharma industry across Commercial, Manufacturing and Medical domains.

• Cross-Cultural Experience: Work experience across multiple cultures and regions, facilitating effective collaboration in diverse environments.

• Innovation and Creativity: Ability to think innovatively and propose creative solutions to complex technical challenges.

Preferred

• Certified Salesforce Application or Technical Architect

• Certified Salesforce Administrator

• Certified Vault Platform Administrator

• Experience in integration software such as MuleSoft

• Experience in RESTful APIs

• Experience in user authentication and authorisation across multiple devices including use of O’Auth and Azure Mobile Device Management

• Other complex and highly regulated industry experience will be considered across diverse areas like Finance and Medical.

• Analytical Thinking: Demonstrated ability to lead ad hoc analyses, identify performance gaps, and foster a culture of continuous improvement.

• Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery.

Category

Astellas is committed to equality of opportunity in all aspects of employment.

EOE including Disability/Protected Veterans