Job Information
ICONMA, LLC Senior IT Project Management Specialist in United States
Our Client, a Business solutions company, is looking for a Senior IT Project Management Specialist for their Memphis, TN/Hybrid location. Responsibilities:
To manage, support and service project assignments through completion; to administer procedures and processes that measure and manage customer satisfaction; to identify, analyze and report trends; and to provide interpretation of report information and make recommendations for improvement.
Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction. Prepares and manages project plans through completion.
Provides data analysis, including identifying and recognizing trends across multiple offices for national client operations. Monitors and assesses data for accuracy and integrity.
Communicates activity progress to involved parties. Assists Program Managers to resolve issues that arise.
Delivers oral and written presentations of project results.
Provides training to colleagues as needed. Helps to transition programs as needed.
Performs other duties as assigned. Supports the organization's quality program(s).
Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. Provides support, guidance, leadership and motivation to promote maximum performance.
Requirements:
Exceptional oral and written communication skills, including proficiency in presentations.
Extensive project management experience.
Highly self-motivated and proactive, with a track record of handling complex projects.
Skilled in coordinating with clients and vendors for successful implementations.
Experienced in providing status updates to C-Level executives.
Proficient in data analysis with advanced Excel skills.
Strong analytical and interpretive abilities.
Experience with B2B software is a plus.
Education & Licensing Bachelor's degree from an accredited college or university preferred.
Major in Business Administration, Statistics, or Quantitative Analysis and courses in Computer Sciences preferred.
Experience Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of general business experience with emphasis on data analysis or planning.
Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations
Good knowledge of project management Knowledge of data analysis with strong Excel skills Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products
Analytical and interpretive skills
Good organizational skills
Good interpersonal skills
Good negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, Auditory/Visual: Hearing, vision and talking
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws