Job Information
San Mateo County, CA Public Health Clinics Program Coordinator I (Open & Promotional) in United States
Public Health Clinics Program Coordinator I (Open & Promotional)
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Public Health Clinics Program Coordinator I (Open & Promotional)
Salary
$6,784.27 - $8,481.20 Monthly
Location
San Mateo, CA
Job Type
Full-Time
Job Number
G243T
Department
Public Health Policy and Planning
Opening Date
04/10/2024
Closing Date
Continuous
Description
Benefits
Questions
Description
NOTE: This recruitment schedule was amended on April 30, 2024 to extend the Final Filing Date. This recruitment has been changed to "Continuous."
The Public Health, Policy & Planning Division of San Mateo County Health is seeking an experienced individual for the position of Public Health Clinics Program Coordinator I to, under general supervision, provide administrative and technical support over Public Health Clinics, primarily Mobile Clinics; coordinate activities and events of the assigned program with other County departments, community-based organizations and/or committees; provide highly responsible administrative staff assistance to assigned management staff, board or commission; and perform related work as required.
There is currently one regular vacancy in the Public Health, Policy and Planning Division located in San Mateo, CA, but will travel/drive mobile health coach throughout the County. The mobile health coach requires a Class B license to operate.
Responsibilities include, but are not limited to, the following:
Provide leadership and advocacy on behalf of the population and consumers (e.g., homeless, uninsured, farm workers) served by the assigned program.
Serve as liaison between the County, community organizations, and other groups related to assigned program.
Assist with contracts/MOUs with partner agencies.
Oversee and coordinate procurement and delivery of goods and services.
Maintain program statistics, records and history and prepare reports and correspondence regarding assigned program as requested.
Help facilitate program and system improvement with regards program structures and standards.
Plan, organize, direct and coordinate enhancements to specialized systems and tools used to support record keeping, tracking and screening/evaluation efforts of the program(s).
Document evaluation of services and improvement efforts.
Act as liaison between program staff and contracted vendors.
Manage the mobile clinics facilities (coaches, sprinter vans, office location).
Drive mobile health coach or sprinter van on a regular basis, one of which requires a Class B license to operate.
Coordinate with other departments for maintenance and other support needs.
Coordinate with the coach vendor and other contracted agencies for specific facility issues
Provide technical and administrative assistance to management, staff and/or other County departments.
Follow-up on action items, disseminate information to appropriate individuals.
Implement and document enhancements to systems, policies and procedures.
Troubleshoot and problem solve system user issues.
Coordinate planning and facilitate events, meetings on behalf of the program.
Take lead or assist in updating web content, manuals, management of SharePoint site, policy and procedures, and general knowledge management.
Take lead or assist in preparing publishing and distributing event flyers, information brochures and other marketing or educational materials.
Facilitate regularly scheduled and special meetings.
Educate the public about program services.
Recruit, interview, screen, orient and assist in the training of volunteers.
Supervise event activities and participants.
Coordinate resolution of client/customer issues, problems, complaints and questions.
Receive, research and respond to complaints and inquiries that may include matters of a sensitive nature.
Perform related duties as assigned.
The successful candidate selected for this position must obtain a Class B driver license within six months of hire date. The training and fees associated to obtain a Class B license will be funded by Public Health, Policy & Planning.
The ideal candidate will possess:
Experience coordinating mobile clinic facilities; there are three distinct clinic sites.
Demonstrated resource management coordination (e.g., staffing and supplies).
Experience driving a vehicle requiring a Class B driver license.
Ability to provide timely communication with team and partner agencies.
Procurement and maintenance of inventory of medical and other supplies.
Proficient in Microsoft Office and other Microsoft products, electronic health record, data analysis and data visualization tools, California Immunization Registry (CAIR).
Experience working with a diverse staff and community.
Ability to establish and maintain effective working relationships with those encountered on the job.
Excellent written and verbal communication skills.
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
Qualifications
Licensure/Certification:
Ability to operate a mobile health coach that requires a Class B license to operate.
Ability to complete training to operate a mobile health coach, and to obtain a Class B license within six months of hire.
Knowledge of:
Principles and practices of program area/option to which assigned.
Principles and practices of effective customer/client relations.
Principles and practices of working with and managing volunteers, if assigned to volunteer coordination.
Technical procedures and requirements of program area/option to which assigned.
Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines governing program area/option to which assigned.
Principles, practices and techniques of administrative and programmatic research and analysis.
Computer applications related to the work.
Office administrative practices and procedures, including records management and the operation of standard office equipment.
Funding sources, grants and fund raising techniques, if assigned to Options 1 and 2.
Skill/Ability to:
Analyze, interpret and apply various regulations and requirements.
Plan, coordinate and implement administrative and programmatic research and analysis.
Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
Communicate effectively, both orally and in writing.
Compile, analyze and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations.
Exercise sound independent judgment within general policy and regulatory guidelines.
Prepare clear and accurate reports, correspondence, procedures and other written materials.
Organize and prioritize work and meet critical deadlines.
Maintain accurate records and files.
Interact with a wide variety of people.
Listen sensitively and accurately exercise tact, patience and diplomacy.
Develop, coordinate, and implement plans, programs and events.
Utilize the appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
Make public presentations and prepare articles for publication such as press releases and articles related to events of assigned program.
Prepare narrative and statistical reports.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
A typical way to qualify is:
Program Coordinator I: Bachelor's degree in public or business administration, management or a related field and two years of professional level analytical and administrative experience in a community-related setting
Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: April 29, 2024, 11:59 PM PST
Combined Civil Service Panel and Department Interviews: May 13 and/or 14, 2024
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Talent Acquisition Analyst: Yvonne Alvidrez (041024) (Program Coordinator I – G243)
Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
01
IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.
This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.
Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
I have read and understand this important information. Proceed to supplemental questions.
02
The successful candidate selected for this will be required to operate a mobile health coach which requires a Class B license. Are you willing to train and obtain a Class B license in order to perform this task?
Yes. I can obtain a valid California Class B driver license within six months of hire.
No. I will not be able to meet this requirement.
03
If you currently possess a valid California Class B driver license please provide the following: a) class; b) number, and c) expiration date. If you do not possess please enter N/A.
04
Describe your experience with marketing materials creation and facilitation, being sure to include any clinical or healthcare related documents. Provide an overview of your projects. Provide one example that best demonstrates, your role, the stakeholder input process, strategies used to disseminate the materials and the outcome.
05
Describe your experience managing medical supplies, seeking request for quotes and make procurement recommendations. Include the type of supplies, methods used to identify vendors, what criteria were considered and the outcomes. Be specific.
06
Give an example of a system/healthcare process that you helped improve. Include the need for improvement, the process to include staff and partner stakeholders how you presented your recommendation and the outcome of the improvement. Be specific.
Required Question
Agency
County of San Mateo
Address
County of San Mateo Human Resources Department 455 County Center Redwood City, California, 94063-1663
Phone
(650) 363-4343
Website
https://jobs.smcgov.org
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