Job Information
Trimet Program Manager, Business Process & Projects, Ops Mgmt in United States
Program Manager, Business Process & Projects, Ops Mgmt
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Program Manager, Business Process & Projects, Ops Mgmt
Salary
See Position Description
Location
Suite 700, OR
Job Type
Non-Union Regular Full-Time
Job Number
24-00094
Department
Transit Systems and Asset Support
Division
Operational Training & Development
Opening Date
05/03/2024
Closing Date
Continuous
Description
Benefits
Description
Directs, influences and oversees the development, planning, coordination, scheduling, administration, and implementation of a variety of small to large projects by establishing Master Plans/Master Schedules, detailed timelines, resources, and budgets. Projects vary and may include capital construction, transportation, maintenance, systems development, organizational evaluation and other projects to improve the efficiency and effectiveness of TriMet and the Tri-County Metropolitan region. Utilizes project management principles, techniques, and effective process improvement and change management processes. Sets and directs project goals, and formally monitors progress and quality of outcomes to ensure effective delivery of results.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
Essential Functions
E valuates, analyzes, directs and improves the level and effectiveness of various projects that directly impact and involve planning personnel from multiple TriMet Divisions. Projects may include business process analysis, data analysis, systems design, change management, process improvement, operations management; and contract procurement, administration and recovery; design and implementation of projects to change systems, budgets, processes, technology, policies, procedures, and/or the administration of a wide variety of District functions. Leads and directs transportation, maintenance, engineering/construction and communications managers to plan, schedule and execute MAX system improvement project operations.
M akes recommendations surrounding improving processes, efficiency and practices. Simulates and tests process improvements. Directs and communicates changes; may provide training to impacted business units.
A ssists Divisional Directors and Group Managers in order to accomplish measurable business process improvements. Applies Lean, Six Sigma-, Agile or Waterfall Methodology, 8 Step Problem Solving, Total Quality Management (TQM), Continuous Improvement (CI), Change Management (CM) and Kaizen methodology and analytics into District operations in order to accomplish business objectives. Works with Lean Six Sigma-certified professionals in accomplishing key projects through continuous process and quality improvement.
D irects continuous process improvement and duties in support of management initiatives. Serves as liaison between departments and executive offices and assists assigned managers and directors in managing resources and program reviews, and evaluates complex programs, directly manages activities, and provides substantive recommendations.
D irects and manages vendors, contractors, and other parties who do business with TriMet.
E stablishes and directs Master Plans/Schedules that detail timelines, resources, and budgets. Sets project goals, and formally monitors progress and quality of outcomes and ensures delivery of results.
Acts as liaison between internal and external partners, contractors, and stakeholders to facilitate collaboration, consensus building, and ensure accountability.
Functions as the primary information/continuous improvement/performance metric resource for assigned staff and team members. May maintain technical project and compliance reports, records, and documentation.
C ollaborates across multiple teams and divisions to closely monitor progress on active strategic initiatives; continuously communicates and ensures achievement of intended results, as well as monitors the continued utility of established continuous improvement measures and targets.
Position Requirements
A Bachelor's Degree is required.
A Bachelor's degree in B usiness Administration, Statistics, Finance, Project Management, Public Administration, Engineering, Construction Management, Transportation, Logistics, Operations Management, Human Resources or Education and Training is preferred.
A minimum of six (6) years total credited experience*.
Requires a minimum of five (5) years of e xperience in project management and process engineering, utilizing project management principles, techniques, process improvement and effective change management processes for projects and professional staff and team members.
Two (2) years lead or project management or staff management desired.
Or any equivalent combination of training or experience.
*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Selection Criteria
Type of Position / Grade / FLSA
Grade 17, Exempt, Non-Union, Full-Time.
Salary Range
Minimum: $105,613.00
Maximum: $158,418.00
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.
Selection Process
Candidates will be selected based at a minimum on the result of:
Application Review (please include: Cover Letter and Resume)
Panel Interviews
Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.