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Veterans Affairs, Veterans Health Administration Program Analyst in United States

Summary The employee will serve as the Program Analyst (Leadership Development), located in the Business Operations, Veteran's Crisis Line (VCL), Veteran's Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members. Responsibilities Major duties include but are not limited to: Contributes to the development of a leadership development program for VCL. Develops assigned program content based on identified learning needs and individual development plans, formal and informal surveys and assessments, feedback from supervisors, peers, and employees, and other feedback mechanisms. Participates actively in the development of career mentoring for leadership development. Analyzes employee's career goals, skills, and knowledge gaps, and matches individuals with appropriate mentors. Extends mentoring program to other VCL employees as needed. Applies knowledge of coaching and mentoring techniques to provide training as part of formal programs and to train other employees on becoming qualified coaches and mentors in VCL. Researches, interprets, and applies Office of Personnel Management (OPM) and VA handbooks, directives, policies, and regulations in the areas of leadership and employee development to participate actively in the development of a leadership, mentoring, and other formal and informal educational programs for VCL employees. Recommends and develops policies and procedures for VCL's leadership, mentoring, and other formal and informal educational programs for VCL employees. Advises employee, supervisors and managers on policy, instructions and procedures governing the overall management of the leadership, mentoring, and employee development programs. Writes regular communications concerning program data and accomplishments. Prepares and/or assists supervisor in preparing strategic documents, reports, formal briefings, presentations, memorandum, and other communications designed to keep senior leaders informed regarding educational and HR data, workforce analysis, trends, and concerns, succession planning, program results and improvements, emerging insights, program recommendations, and proposed action plans. Work Schedule: Tour of Duty is typically Administrative Hours. Tour is subject to change based on program needs. Compressed/Flexible Work Schedule: May be authorized upon supervisor approval after training per Agency policy. Remote: This is remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. The employee's workspace must be suitable for conducting business and as such, remote employees are expected to provide a secure, distraction-free home-based worksite with reliable high speed internet connectivity. The employee will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements. Position Description/PD#: Program Analyst/PD79649A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not required Financial Disclosure Report: Not required This is a bargaining unit position. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/29/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. In order to meet the minimum qualifications for this position, you must meet 2/3 of the following examples of specialized experience: recommending, administering, modifying, and improving programs in relation to organizational and individual leadership and career advancement objectives; developing and organizing staff educational projects and programs pertaining to career and/or leadership development by conducting and evaluating studies, surveys, educational needs assessments, or other feedback mechanisms; making career and/or leadership program recommendations to develop policies, procedures, training materials and other official documents. You will be rated on the following Competencies for this position: Planning and Evaluating Quality Management Project Management Organizational Performance Analysis Performance Measurement Customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and requires no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Order of Referral: Applications received up to 11:59p.m. EST on the date in which 50 applications is reached will receive first consideration. Applications received after 11:59p.m. EST on the date in which 50 applications are received may not receive consideration unless otherwise requested by management. Additional applications will be reviewed in one day increments at management request. This position is covered by (AFGE) bargaining unit. Per the Master Agreement, the Area of Consideration will be: FIRST - The Administration or VA Staff office posting the vacancy. SECOND - Any other internal candidates of the Department. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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