Job Information
Ewings Associates, Inc. Icertis Implementation & Technical Solutions Consultant (Health Insurance Industry) - Remote in United States
EWINGS is seeking a Contract Lifecycle Management (CLM) Implementation Consultant to assist an established yet growing and evolving health plan in an enterprise-wide implementation of a new Contract Lifecycle Management tool (CLM), Icertis. This is a technical, hands-on roledeeply involved in the health plan's efforts to digitize and modernize their contracts and associated processes.
Working closely with a plan Vice President, this consultant will be responsible for developing the governance of certain polices and processes supporting the new CLM tool, while sheparding the day-to-day management of the deployment. This role is designed to support the existing team of project managers, a paralegal, a development/architecture team, the vendor, and by the business team stakeholders. The ideal consultant is proactive in their communications, responsive; a true team player.
Location
100% Remote - based in the United States of America. A work location in the Central or Eastern time zones is strongly preferred.
Timeline
We are looking to fill this role as soon as possible. Candidates will receive a response within two days of applying! Interviews will take place imminently. This is a contract-based consultant role. The contract will be written for an initial period of 12 months. Based on the success of the consultant and the business need, this contract may be extended for one or more additional 6-month periods.
Responsibilities
Manage the day-to-day administration of the CLM implementation
Lead effective design sessions to capture and document client requirements
Implement and maintain contract lifecycle management system (CLM), including drafting contract management strategies, current state-to-future state gap analyses, roadmaps, standard configurations, workflows, processes, and policies.
Assist in validating the data generated by the tool
Assist in analyzing the data generated by Icertis to inform further development of efficient policies and processes
Adapt communication and executive presence to various stakeholders within the organization, including C-suite executives.
Participate in product testing and gathering feedback
Provide feedback to product and engineering teams to continually improve CLM tool
Support global stakeholders with plans to digitize and make available contact templates for global use
C ontribute to building a positive team spirit; Shares expertise with others
Skills
Excellent communication skills with a focus on proactive, responsive, and clear user interaction
Ability to work independently in a changing environment
Ability to identify, organize, and develop process improvement practices in straightforward and ambiguous business settings (with direction or little direction available)
Self starter that assists in pushing the pace of project work and does not sit idle without initiating requests for assistance
Can effectively adjust their executive presence to meet the needs of the audience both internally and externally to the organization
Strong critical thinking skills
An analytical and problem-solving nature
Excellent interpersonal, presentation, technical, and writing skills
Ability to effectively prioritize tasks
Proven success in contributing to a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Knowledge of Project Management Methodology
Experience Must Haves
Experience in Full life cycle implementations (Request Author Negotiate SignaturesExecute Monitor) within a healthcare provider/payer environment
7+ years' experience in comprehending and translating complex business requirements into actionable solutions within a healthcare provider/payer environment
7+ years' experience with one or more CLM platforms within a healthcare provider/payer environment
7+ years' experience defining CLM systems strategy, designing, and prototyping, testing, training, and defining support procedures healthcare provider/payer environment
5+ years' experience with legal and/or technology solutions
Experience using Icertis
1-2 years experience in a technical role utilizing CLM or similar tools healthcare provider/payer environment
Advanced experience with Excel or other data wrangling tools like Alteryx, and visualization tools like Power BI or Tableau
Experience with collaborative review of health insurance payer contracts
Experience working with cross-functional teams, including technical teams and business stakeholders
Experience Nice to Haves
Experience in contract migration
Experience with AI processing of healthcare provider contracts
Project Management Certificate
Bachelor's degree ininformation systems, computer science, business administration, or other related fields