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Ewings Associates, Inc. Icertis Implementation & Technical Solutions Consultant (Health Insurance Industry) - Remote in United States

EWINGS is seeking a Contract Lifecycle Management (CLM) Implementation Consultant to assist an established yet growing and evolving health plan in an enterprise-wide implementation of a new Contract Lifecycle Management tool (CLM), Icertis. This is a technical, hands-on roledeeply involved in the health plan's efforts to digitize and modernize their contracts and associated processes.

Working closely with a plan Vice President, this consultant will be responsible for developing the governance of certain polices and processes supporting the new CLM tool, while sheparding the day-to-day management of the deployment. This role is designed to support the existing team of project managers, a paralegal, a development/architecture team, the vendor, and by the business team stakeholders. The ideal consultant is proactive in their communications, responsive; a true team player.

Location

100% Remote - based in the United States of America. A work location in the Central or Eastern time zones is strongly preferred.

Timeline

We are looking to fill this role as soon as possible. Candidates will receive a response within two days of applying! Interviews will take place imminently. This is a contract-based consultant role. The contract will be written for an initial period of 12 months. Based on the success of the consultant and the business need, this contract may be extended for one or more additional 6-month periods.

Responsibilities

  • Manage the day-to-day administration of the CLM implementation

  • Lead effective design sessions to capture and document client requirements

  • Implement and maintain contract lifecycle management system (CLM), including drafting contract management strategies, current state-to-future state gap analyses, roadmaps, standard configurations, workflows, processes, and policies.

  • Assist in validating the data generated by the tool

  • Assist in analyzing the data generated by Icertis to inform further development of efficient policies and processes

  • Adapt communication and executive presence to various stakeholders within the organization, including C-suite executives.

  • Participate in product testing and gathering feedback

  • Provide feedback to product and engineering teams to continually improve CLM tool

  • Support global stakeholders with plans to digitize and make available contact templates for global use

  • C ontribute to building a positive team spirit; Shares expertise with others

Skills

  • Excellent communication skills with a focus on proactive, responsive, and clear user interaction

  • Ability to work independently in a changing environment

  • Ability to identify, organize, and develop process improvement practices in straightforward and ambiguous business settings (with direction or little direction available)

  • Self starter that assists in pushing the pace of project work and does not sit idle without initiating requests for assistance

  • Can effectively adjust their executive presence to meet the needs of the audience both internally and externally to the organization

  • Strong critical thinking skills

  • An analytical and problem-solving nature

  • Excellent interpersonal, presentation, technical, and writing skills

  • Ability to effectively prioritize tasks

  • Proven success in contributing to a team-oriented environment

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Desire to work in an information systems environment

  • Knowledge of Project Management Methodology

Experience Must Haves

  • Experience in Full life cycle implementations (Request Author Negotiate SignaturesExecute Monitor) within a healthcare provider/payer environment

  • 7+ years' experience in comprehending and translating complex business requirements into actionable solutions within a healthcare provider/payer environment

  • 7+ years' experience with one or more CLM platforms within a healthcare provider/payer environment

  • 7+ years' experience defining CLM systems strategy, designing, and prototyping, testing, training, and defining support procedures healthcare provider/payer environment

  • 5+ years' experience with legal and/or technology solutions

  • Experience using Icertis

  • 1-2 years experience in a technical role utilizing CLM or similar tools healthcare provider/payer environment

  • Advanced experience with Excel or other data wrangling tools like Alteryx, and visualization tools like Power BI or Tableau

  • Experience with collaborative review of health insurance payer contracts

  • Experience working with cross-functional teams, including technical teams and business stakeholders

Experience Nice to Haves

  • Experience in contract migration

  • Experience with AI processing of healthcare provider contracts

  • Project Management Certificate

  • Bachelor's degree ininformation systems, computer science, business administration, or other related fields

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