Job Information
Hyatt Group Sales Manager- Park Hyatt St. Kitts (Remote-East Coast) in United States
Description:
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.
The Sales Manager is a fully competent individual who has experience in the sales process and functions of a hotel. The purpose of this role is to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of hotel. This position is designed to find new business and saturate existing accounts/segments for new contacts resulting in new business for Park Hyatt St Kitts.
Essential Functions:
Develop new business by selling guest rooms and meeting space
Service existing customer groups
Manage accounts
Conduct site inspections
Take ownership and follow up on all details of customer events from booking to follow up
Prepare and present effective sales proposals
Maintain well organized documentation and reports
Participate in and lead event meetings, sales and other staff meetings(as necessary)
Develop strong relationships with sales, catering and other support staff on property and in the regional offices, working in unity and always striving to achieve the same goal.
Utilizes Hyatt systems and coordinate customer service requirements as appropriate
Attend any brand required training as well as other meetings requested by the Director of Sales
Travel to hotel or client meetings as necessary
Other duties as assigned by supervisor/manager
Regular attendance is expected based on schedule and business needs.
The ideal candidate will also possess the following characteristics :
Maintain a work environment that is comfortable, user-friendly, and organized
Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
Ability to communicate effectively and respectfully to all colleagues and all internal/external resources
Eagerness and ability to learn new skills, technologies and business processes quickly
Ability to work well with others
Ability to collaborate with cross-functional teams and across all levels of the organization
Must be able to work inclusively, but also be able to work independently and without excessive supervision
Strong oral and written communication skills
Ability to maintain confidential information
Attention to detail
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications:
3-5 years of hotel sales or comparable experience
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Intermediate level of computer and office application proficiency
Ability to travel domestically and internationally
Selling, negotiating, business writing and presentation skills training a plus
Completion of a Hyatt Corporate Management Training Program or equivalent training a plus
Experience at an upscale or luxury hotel a plus
Primary Location: United States
Organization: Oklahoma City Sales Office
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: UNI002094
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.