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Frontdoor Executive Administrative Business Partner in United States

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .

Responsibilities

What does a “Day in the life” look like?

As an Administrative Business Partner, you responsible for providing advanced and complex administrative support within your functional area(s) for multiple VP and/or SVP roles. Not only will you use your critical thinking skills to deliver customer centric (internal and external) service through assisting in daily office needs, but you will participate and complete complex assignments and projects, as well as proactively resolve issues effectively. This could include doing conducting research, preparing reports, handling requests for information, receiving visitors, preparing travel schedules, arranging calls, and scheduling meetings.

Job Responsibilities

· Work on complex assignments and special projects within assigned department or function; proactively resolve issues using sound judgment with little guidance, often deescalating difficult issues and escalating concerns appropriately. Teach skills to others as needed.

· Drive work responsibilities based on the functional area(s) business needs, with the capacity to take on more, owning the results.

· Deliver exceptional customer service to internal and external partners, seeking direction when needed. Keep management updated on progress as appropriate and ahead of time.

· Schedule and organize activities such as meetings, travel, conferences and department activities for the VPs and SVP, as well as all members of the functional area(s).

· Use business software applications to create and develop visual presentations, and prepare correspondence, agendas, minutes, etc. Assemble confidential and sensitive information. Find efficiencies through technology for functional area(s) and company.

· Prepare regularly scheduled reports; compile data for expense/financial record keeping and statistical reports.

· Analyze business constraints and determine possible paths forward.

· Develop and implement secretarial standards, policies, practices, and processes

Qualifications

Job Requirements

· High school diploma; Associate’s degree preferred

· 7+ years administrative or equivalent experience required

· Experience in a legal, corporate, or start-up environment

· Experience working with C-Suite executives and Board of Directors preferred

· Intermediate level of financial and business acumen

· Advanced proficiency in Microsoft (Outlook, PowerPoint, Excel, 365) and other technology platforms; ability to use office software to create, format, and edit forms and presentations

· Intermediate proficiency in verbal and written communication skills (grammar, style, spelling, proofreading, responsiveness), with a high degree of discretion and confidentiality

· Ability to communicate information clearly and concisely, as well as cater the delivery of the message to difference audiences

· Ability to adapt in a fast-paced environment

· Ability to work well with others in the work group

· Independent judgment and ability to overcome obstacles

· Attention to detail and problem-solving skills

· Ability to prioritize and organize workload in a fast-paced environment with a consistent level of accuracy, demonstrate sense of urgency to address customer needs

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Job Locations US

ID 2024-3470

Category Legal

Type Full Time

Company AHS American Home Shield Corp

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