Job Information
ICONMA, LLC Business Analyst – I in United States
Business Analyst – I Location: Remote Duration: 7 months Description : Business Justification: Special Project Aside from the job description, can you provide an overview of what a day for this contractor will look like: Sure can Please rank your preferred top skill sets : (For Example: tools, previous experience, technologies) Must have skills: Detailed record keeping of conversations Must be able to follow SOPs and bring improvement suggestions forward Ability to reference policy / process and provide guidance / corrections Teachable skills: Salesforce The OSP Sales Motion Any other critical details to note for our suppliers Sales Operations, Sales Enablement, Policy / Process, 6 Sigma, Optional skills: Business level language fluency for the EMEA position or APAC position Responsibilities: The Business Analyst collaborates with the Product Owner on requirements, business value scoring and success metrics. The BA drives the requirements gathering process that accurately reflects business needs which includes: risk analysis, as is and to be process documentation, agnostic of a specific technical solution. The BA reviews technical solutions for compliance to business process and objectives. The B+D6A coordinates end to end UAT cycle. The BA develops organizational change management framework; communication, training, and post implementation suppor+D12t. The BA also writes business level (feature group/functional success metrics) acceptance criteria. As a Business Analyst, you perform the core duties of a BA and typically work with medium to large BU requests that have issues, requests or projects of moderate scope and complexity. You respond to problems, prioritize correctly, systematically gather information, sort through issues, seek input from others, develop accurate conclusions from findings, and make timely decisions to prioritize and adapt to change. Experience 1-2 years of relevant experience at Client or two to three years of relevant experience elsewhere. 1-2 years in the following roles: technical support, project management and consulting. Able to: Work proactively on customer issues and resolves them in a timely manner Communicate at both the business and technical level (written and verbal) Work very comfortably with stakeholders at the department or division level. Juggle multiple issues, set expectations and prioritize accordingly Research and respond to customer questions Navigate complex situations involving multiple parties Familiar with: General Business Processes (Sales, Marketing, Service, Support) Business Applications (CRM) and Automation Client Core product and features Force.com features and capabilities Internet Architecture and Cloud Computing Concepts General IT (database, security, networking) concepts and basic programming concepts