Job Information
San Mateo County, CA Behavioral Health and Recovery Services Analyst II - Criminal Justice Program (Open & Promotional) in United States
Behavioral Health and Recovery Services Analyst II - Criminal Justice Program (Open & Promotional)
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Behavioral Health and Recovery Services Analyst II - Criminal Justice Program (Open & Promotional)
Salary
$8,186.53 - $10,228.40 Monthly
Location
Belmont, CA
Job Type
Full-Time
Job Number
G079I
Department
Behavioral Health and Recovery Services
Division
Alcohol and Other Drug Services
Opening Date
08/02/2024
Closing Date
Continuous
Description
Benefits
Questions
Description
NOTE: This recruitment schedule was amended on August 15, 2024 to extend the Final Filing Date. This recruitment has been changed to "Continuous."
San Mateo County Health is seeking an experienced individual for the position of Behavioral Health and Recovery Services Analyst II - Criminal Justice Program to, under general supervision, provide a variety of analytical and administrative services for assigned alcohol and other drug services unit; monitor and evaluate treatment and prevention program performance and contract deliverables; administer substance use treatment programs and prevention partnerships; research and interpret federal, state and local regulations and requirements for treatment and prevention services; and liaison to contracted providers; ensure compliance with grant and program regulations and procedures.
There is currently one regular vacancy in the Behavioral Health and Recovery Services (BHRS) Division, in the Alcohol and Other Drug (AOD) Unit located in Belmont, CA. This BHRS Analyst will travel throughout the County to meet with providers, attend meetings, and occasionally to represent the County at the State level.
This BHRS Analyst - Criminal Justice Program is embedded in the AOD Unit and works as a part of a multidisciplinary team with stakeholders in the Superior Court, Probation Department, Sheriff’s Office, District Attorney’s Office, Private Defender Program, Correctional Health Services and community providers, to serve individuals impacted by substance use disorders and co-occurring mental health and substance use disorders involved with the criminal justice system..
The BHRS Analyst - Criminal Justice Program duties will include monitoring Substance Use Disorder (SUD) treatment and recovery programs including documentation standards, electronic health record tracking, data reporting; implementing tracking and reporting measures for various funding streams; liaison with key criminal justice program partners including Driving Under the Influence (DUI), Multiple Offender Driving Under the Influence Court (MDUI Court), Deferred Entry of Judgement (DEJ), Drug Court, and other Specialty Court programs. Assignments will also include monitoring Drug Medi-Cal Organized Delivery System (DMC-ODS) Substance Use Disorder (SUD) treatment programs for Drug Medi-Cal certification and documentation requirements, as well as other statutory and regulatory requirements. Monitoring duties will include participating in the development of Request for Proposal (RFP) for substance use treatment services, develop, negotiate, monitor and amend contracts with community based SUD providers, analyze contractor access to care to assure timeliness and equitability, monitor treatment capacity, monitor, evaluate, and ensure AOD contractors compliance with performance goals and fiscal requirements including budget analysis, costs reports, quarterly budget monitoring and utilization reviews, annual site visits, and client chart audits; investigate grievances, assure compliance with Cultural and Linguistic Access Standards (CLAS), utilize Corrective Action Plan (CAP) and monitor compliance of CAPs; and respond to state and federal audits with evidence of local compliance.
The ideal candidate has experience and is well versed in:
Working as a part of a multidisciplinary team, collaborating with various Criminal Justice stakeholders and providers
Providing support and resources for contracted and community partners, including the ability to articulate BHRS' Strategic Initiatives and interpret the implications for providers.
Identifying current trends and anticipate the future needs of providers and the community.
Participating in quality improvement efforts for programs and services.
Contract negotiation, writing and monitoring; grants and reports; and making presentations and facilitating meetings with elected officials, boards, and other groups.
Assisting in the implementation of policies and procedures utilizing exceptional partnering skills, independent judgment and informed decisions, possess ability to work in a team environment.
Demonstration of analytical capability and data analysis; and possession of strong verbal and written business communication skills.
Microsoft Word and Excel proficiency.
Utilizing Avatar Electronic Health Record is preferred.
Additionally, the ideal candidate must be highly organized with the ability to manage various details and projects utilizing time management and prioritization to navigate an often changing environment.
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
Examples Of Duties
Duties may include, but are not limited to, the following:
Audit client charts and treatment plans to evaluate the appropriateness of level of care and medical necessity of SUD treatment services and procedures according to evidence-based criteria and regulatory guidelines.
Ensure program compliance with departmental requirements, regulatory policies and guidelines, contract or funding provisions, program goals, current legislation and other related regulatory rules.
Monitor and coordinate DUI and Specialty Court referrals for compliance with Title 9 and other related regulations.
Develop, negotiate, monitor and amend contracts, as necessary; participate in and inform the RFP process; ensure compliance with contract provisions; coordinate with service providers in the delivery of contract requirements.
Provide management with contractor history, evaluation and any past issues that could influence management’s selection on which contracts to fund.
Manage and monitor grants; oversee grant-funded projects related to assigned behavioral health and recovery service program.
Procure subcontractors for various programs, including conducting cost analysis studies.
Monitor and evaluate the performance of subcontractors, including budget analysis and field monitoring, to ensure conformance with performance goals and fiscal requirements; ensure compliance with procedures to maximize claims and appropriate billing; monitor for any unethical conduct or practices and report issues to management and funders accordingly.
Prepare expenditures and status reports, analyze mid-year shifts in funding and recommend solutions or course of action as needed; review and process monthly monitoring fees from DUI/DEJ providers; and maintain relevant fiscal records.
Analyze root causes of denials and recommend initiatives aimed at decreasing denial rates; analyze programmatic practices and procedures and make recommendations for organizational and procedural improvements to maximize resources and ensure efficiency and effectiveness in submitting claims.
Examine providers’ and subcontractors’ supporting documentation to establish proper authorization and conformance with agreements, contracts, and state and federal regulations.
Follow up and complete Corrective Action Plans from DMC state site visits for contractors.
Maintain documentation and records using an electronic health records system.
Serve as intermediary between providers/subcontractors and IT support in matters related to use of systems such as electronic health records; provide training and basic troubleshooting as needed; triage system issues to appropriate IT contacts as needed; and coach contractors on how to navigate system changes and upgrades and basic issues.
Develop and implement marketing and funding strategies and policies and procedures for assigned programs.
Represent assigned programs and SMC Health at various meetings and conferences and serve as the liaison with the state and other organizations.
Collaborate with management and program staff to write policies and procedures for assigned programs; assist providers and subcontractors in navigating new and changes to existing policies.
Evaluate program effectiveness in meeting client and community behavioral health needs.
Coordinate and work with treatment and prevention providers in developing program plans and goals that are consistent with the needs of the community served; implement and roll out programs consistent with policy changes.
Attend provider-hosted meetings to ensure they are implementing a quality improvement process.
Market and promote program services.
Conduct community/client needs assessment and develop sustainable goals and objective and identify funding sources.
Provide guidance and consultation to management on strategic planning and decision-making processes involving assigned program(s).
Perform other related duties as assigned.
Qualifications
Knowledge of:
Principles and practices of the specific program area to which assigned, including any specialized technical knowledge.
Principles and practices of program planning, implementation, coordination and evaluation.
Relevant and applicable local, state and federal rules and regulations guiding the delivery of alcohol and drug treatment services, specifically Title 9 regulations and the Drug Medi-Cal Organized Delivery System (DMC-ODS) and County program policies and guidelines.
Beneficiary rights and protections; network adequacy; service availability, access to care, EQRs and PIPs, evidence-based practices, and the issuance of Corrective Action Plans.
Courts and criminal justice systems.
Principles and practices of contract development, negotiation and monitoring.
Principles and methods of community behavioral health services and recovery programs including current trends in education, research, treatment, prevention and related topics.
Principles, practices and techniques of administrative and programmatic research, analysis and programming including an understanding of data analytics, data collection and reporting, data visualization and dashboard management.
Community resources and public/private services and funding sources.
Office administrative practices and procedures, including records management and the operation of standard office equipment, and computer systems.
Electronic health record systems and state prevention data system, including how to navigate the system and provide basic troubleshooting for user errors.
Skill/Ability to:
Monitor, analyze and evaluate program effectiveness.
Develop and evaluate proposals and negotiate contracts and agreements.
Develop, monitor and analyze budgets and program performance.
Research, compile and analyze data, draw sound conclusions and prepare and present effective reports.
Make related presentations at meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations.
Analyze, interpret and apply various regulations and requirements.
Develop and evaluate proposals and negotiate contracts and agreements.
Plan, coordinate and implement administrative and programmatic research and analysis.
Plan, coordinate and conduct special events and projects.
Collaborate with partners and stakeholders and be politically astute in navigating sensitive situations.
Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, community partners, public and others; and provide a high-level of customer service.
Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
Organize and prioritize tasks, deadlines and projects effectively and in a timely manner.
Communicate effectively, both orally and in writing.
Provide technical assistance to contractors in the use of electronic health records and data analytic tools, coach contractors on system issues.
Exercise sound independent judgment within general policy and regulatory guidelines.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
- Behavioral Health and Recovery Services Analyst II: Bachelor's degree in public or business administration or a related field, and two years of professional level analytical, administrative or programmatic experience in a behavioral health services field.
Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score
This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Continuous
Combined Civil Service/Departmental Interview Panel: September 4 and 5, 2024
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels. We are proud to be an Equal Employment Opportunity Employer.
Talent Acquisition Analyst: Yvonne Alvidrez (080224) (Behavioral Health And Recovery Services Analyst II - G079)
Please visit www.smcgov.org/media/100151/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
01
IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.
This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.
Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
I have read and understand this important information. Proceed to supplemental questions.
02
Describe your experience working as part of a multidisciplinary team within the justice system to address the needs of individuals with substance use disorders or co-occurring mental health and substance use disorders. Include a) your role, b) strategies used to foster collaboration among team members, and c) the outcomes that resulted from your collective efforts.
03
Describe your experience working with contracts in the areas of negotiations, writing, and monitoring to ensure compliance with State, Federal regulatory statutes and guidelines. Include a) your role, b) your responsibilities and c) the types of contracts.
04
Describe your experience providing support and resources to contracted and community partners that provide services for clients with complex needs related to substance use disorders or co-occurring mental health and substance use disorders. Include a) your role, b) the methods you used to determine what support was required and c) the techniques/interventions you used to assist in achieving the desired outcomes.
Required Question
Agency
County of San Mateo
Address
County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663
Phone
(650) 363-4343
Website
https://jobs.smcgov.org
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