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Applications Analyst I - GMCD - Operations & Regulatory Management

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Applications Analyst I - GMCD - Operations & Regulatory Management

Salary

$63,719.00 Annually

Location

Naples, FL

Job Type

Full Time, Regular

Job Number

09017

Department

Growth Management Community Development

Division

Operations & Regulatory Management

Opening Date

09/20/2024

Closing Date

9/26/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Summary

Analyzes, develops, implements and maintain software solutions designed to increase productivity, workflow, capabilities, efficiency and effectiveness of an assigned business units’ programs, services and administration. Work involves meeting with users/customers, analyzing and defining system needs; using software programs and applications; and implementing, documenting and maintaining applications. Work also involves performing project management for assigned applications projects. Provides complex professional and technical support to an assigned business unit.

Essential Functions

• Provides support for technical systems that increase a business unit's productivity, workflow, capabilities, efficiency, and effectiveness.

• Provides support and software solutions for assigned County information system programs and applications, which may include Web applications, business applications developed in-house, and applications purchased from vendors (i.e., intra-agency financial applications); performs work, which involves facets of new and existing applications, from development and installation through maintenance, troubleshooting and upgrades/modifications.

• Defines requirements, develops specifications, and documents processes for new software applications and modifications to existing software; meets with users/customers to define user needs; analyzes business functions and work processes; determines technical needs; identifies system compatibility and capacity issues; identifies hardware and other equipment needed to support programs.

• Tests new software applications and modifications/upgrades, which meet identified needs; prepares and maintains system/program documentation; tests prototype applications and works through operational problems; installs and configures software/applications; establishes user access levels, and system security protocols; designs, writes and maintains GIS script programs.

• Changes the configuration of information systems following direction/modeling associated with/driven by business processes; fully tests changed the performance of the system and the impact on the remainder of the systems, documenting configuration changes following BCC IT standards for documenting process flows; communicates and coordinates changes with BCC IT production control staff.

• Provides training, support, and assistance to users; responds to user demands, questions, and requests for assistance; provides information and explanations regarding software and applications.

• Troubleshoots assigned programs/applications; resolves software applications, operating systems, and network issues that prevent clients from accessing and utilizing information technology. Initiates and participates in system upgrades.

• Performs project management duties for assigned software/applications projects, identifies project scope, milestones, and sequence of project steps/actions; creates and maintains project deadlines; and documents and communicates project status; prepares reports on project schedules and status and submits to management.

• Designs, develops, tests, and maintains databases for assigned applications; designs database structure and defines database environment; assists Database Administrator with monitoring database performance; ensures data integrity; and manages data transfers, migrations, conversions, and/or connections.

• Implements the technical methodologies for the creation and use of spatial and tabular data; provides for the digitizing and quality control of source documents and maps; performs maintenance of all divisional GIS data as required.

• Prepares requests for proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection; performs contract administration for assigned procured applications; coordinates applications development, implementation, modification, and maintenance work with vendors.

ADDITIONAL FUNCTIONS:

• Assists with hardware installation, configuring, and maintenance.

• Performs special projects as assigned.

• Performs other related duties as required.

Minimum Qualifications

• Associate degree required.

• Two (2) years of related experience; experience should be directly related to assigned business unit’s technical systems and programs.

• Candidates without a related degree should possess an additional two (2) years of related experience.

• Fingerprinting required.

Supplemental information

• Salary offers above the minimum pay grade may be considered based on qualifications.

• Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.

• This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.