Job Information
Gwinnett County Administrative Support Associate II - Financial Services in United States
Administrative Support Associate II - Financial Services
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Administrative Support Associate II - Financial Services
Salary
$38,559.00 Annually
Location
Gwinnett County, GA
Job Type
Full-Time Merit
Job Number
25-02939
Department
Department of Financial Services
Opening Date
01/29/2025
Closing Date
2/5/2025 11:59 PM Eastern
FLSA
Non-Exempt
Description
Benefits
Questions
Class Summary
Job Description
This position is an integral part of a professional team that provides administrative support to the Tax Assessors' Office, supporting the commercial, residential, and personal property digests. An Administrative Support Associate II is required to provide superior quality customer service to taxpayers. The qualified candidate must be capable of responding to questions and requests for information via phone, email, and in person. In addition, the qualified incumbent must be able to learn tax assessment policies and processes and be able to convey detailed information to customers and team members in an effective manner.
Essential Duties
Manage incoming calls and transfer customer calls to respective section in a call center setting
Filing, copying, and scanning
Accurate data entry
Other Job Requirements/Information
This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval.
Grade
The grade for this position is B21(1). Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
High School Diploma, or G.E.D. AND
Two years of administrative support or related office experience OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://secure.neogov.com/employers/class_spec/detailed_class_specification.cfm?ClassSpecID=18610) .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here (https://www.gwinnettcounty.com/departments/FinancialServices) .
Additional Information
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
Medical plans for active and retired employees
Dental and vision plans
Prescription drug plan
Wellness
Onsite Employee Wellness Center
24/7 Employee Assistance Program (EAP)
Immunizations
Wellness education and incentive programs
Annual wellness fair
Family and Career
Training and professional development opportunities
Family planning benefits
Four weeks of paid parental leave
Time
Annual/Sick Leave
12 paid holidays per calendar year
1 paid floating holiday per calendar year
Money
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Longevity pay
Tuition reimbursement
Financial education programs
Protection
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/benefitsinformation) .
01
How many years of administrative support or related office experience do you have?
None
Less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 or more years
02
Describe your administrative support experience. If none, type N/A.
03
Have you ever worked in a call center, front counter walk in customer service center, or operated a switchboard?
Yes
No
04
Do you have any prior experience or knowledge of working in a Tax Assessors' office environment?
Yes
No
05
If you answered yes, please briefly explain. If no, please type N/A.
06
How would you describe your knowledge and experience with Microsoft Word?
No experience
Beginner (1-2 years, minimal functions)
Intermediate (3-4 years, general functions)
Expert (5 or more years, advanced functions)
07
How would you describe your knowledge and experience with Microsoft Excel?
No experience
Beginner (1-2 years, minimal functions)
Intermediate (3-4 years, general functions)
Expert (5 or more years, advanced functions)
08
Please select your level of knowledge with Outlook.
No experience
Intermediate (1-2 years, minimal functions)
Advanced (3-4 years, general functions)
Expert (5 or more years, advanced functions)
Required Question
Employer
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com