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City of Harrisonburg Administrative Services Program Specialist in United States



Administrative Services Program Specialist

Salary

$45,115.20 - $49,628.80 Annually

Location

Harrisonburg, VA

Job Type

Full-Time

Job Number

5188 - (Jan 2025)

Department

Emergency Communications Center

Opening Date

01/16/2025

Closing Date

Continuous

FLSA

Non-Exempt

  • Description

  • Benefits

  • Questions

Description

Join a dynamic team where your attention to detail and integrity make a difference in bridging distress to safety. Work behind the scenes processing accounts payable/receivable and contract management at the 911 Center as the Administrative Services Program Specialist!

The Harrisonburg-Rockingham Emergency Communications Center's (HRECC's) Administrative Services Program Specialist is a full-time position with benefits and a preferred hiring range of $21.69 - $23.86 per hour (equivalent to $45,115 - $49,628 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy.

As the Administrative Services Program Specialist, you'll:

  • Oversee and coordinate all aspects of the HRECC’s procurement and contract negotiations, including developing Requests for Proposals (RFPs) and Requests for Information (RFIs);

  • Coordinate external contractor selection, work performance, change orders, and pay submittal/invoice processing in close cooperation with the assigned project team or division manager;

  • Track and negotiate all contract renewals and make recommendations pertaining to terminations;

  • Coordinate ongoing continuous improvement efforts for the HRECC’s administrative policies and procedures and identify program deficiencies, including proposing strategies for remediation;

  • Provide department-level training pertaining to project procurement processes, liaising with the Department of Finance;

  • Coordinate with operations and technology teams to develop and monitor the repair, maintenance, and inventory record systems;

  • Manage the operations and maintenance program of HRECC equipment not assigned to a specific technology project/program manager, including but not limited to communication officer chairs, consoles, headsets, and facility equipment;

  • Oversee the risk management program and functions within the HRECC, including coordinating with legal counsel, insurance representatives, and applicable City support departments;

  • Collaborate with the Training & Quality Assurance Program Specialist and the Accreditation & Professional Standards Program Manager pertaining to the development, implementation, and delivery of training and policies related to administrative functions;

  • Process, code, and record invoices;

  • Provide assistance to the Director and leadership team related to the HRECC budget tracking, monitoring, expense analyses, and more;

  • Identify, develop, and deploy improvements related to the financial processes of the HRECC;

  • Manage assigned projects and regularly analyze business and administrative data for reporting to the HRECC leadership team, internal City departments, and/or external public safety partners;

  • Maintain subject matter expertise related to system applications, including through periodically attending learning and development opportunities and staying updated on trade information and publications;

  • Operate a City vehicle in the performance of duties;

  • Perform other duties as assigned.

    A list of the ideal candidate's knowledge, skills, and abilities for this position is available in the class specification (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1547596?keywords=5188&pagetype=classSpecifications) .

Minimum Qualifications

Minimum Requirements at Time of Application:

  • An associate degree in business, finance, accounting, or public administration or an equivalent combination of education and experience. Considerable (3-5 years) experience providing administrative or business services support, project and contract management, procurement, data analyses, or similar work.

  • Valid driver's license.

  • Availability to occasionally work outside of normal business hours (Mondays - Fridays, 8:00am - 5:00pm) as business needs dictate.

  • Click here to view the physical requirements of this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1547596?keywords=5188&pagetype=classSpecifications)

    Requirement After Hire Date (On-The-Job Training Provided):

  • CJIS Security Training within six months of hire.

    Preferred Qualifications (Not Required for Consideration):

  • An undergraduate (bachelor) degree in business, finance, accounting, or public administration.

  • Experience in public safety communications.

  • National Emergency Number Association (NENA) Emergency Number Professional (ENP) Certification.

    Successful applicants for this position will be subject to the following screenings and must receive satisfactory results:

  • DMV record check;

  • Criminal background investigation, including Criminal Justice Information Services (CJIS), Virginia Criminal Information Network (VCIN), and fingerprinting;

  • Personal History Statement*.

    *Automatic Disqualifiers for Employment at the HRECC per State Regulations:

  • Felony conviction;

  • Conviction of Class 1 or 2 misdemeanor, excluding those set forth in Title 46.2 of the Code of Virginia;

  • Two or more D.U.I. offenses;

  • Crimes characterized as involving moral turpitude (i.e., lying, cheating, or stealing) or gross misconduct (i.e., crimes against a person and crimes involving drugs or other controlled substances); and

  • Other relevant criteria to this position.

    *Please note that the list above is not all-inclusive and is subject to the State Regulations, as amended. Candidates may review a copy of the Disqualifying Criteria online. (https://s3.amazonaws.com/tsresources.targetsolutions.com/E22B9847-0D64-CFD0-815C-0F7999C8797A.pdf)

Supplemental Information

To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 01/16/2025)

The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

The City of Harrisonburg and HRECC are Equal Opportunity Employers.

Full-time employees are eligible for a comprehensive benefits package, including 15.5 observed holidays. More information on available benefits is listed on the City's website (https://www.harrisonburgva.gov/benefits-and-compensation) .

01

What is your highest level of education?

  • Less than 8th Grade

  • Completed 8th Grade

  • Attended High School

  • High School Graduate

  • GED

  • Attend College

  • College Graduate

  • Attended Graduate School

  • Master's Degree

  • Graduate study beyond Master's

  • Ph.D. or professional degree

    02

    How many years of experience do you have in providing administrative or business services support, project and contract management, procurement, data analyses, or similar work?

  • I do not have any experience.

  • I have some experience but less than 1 year of experience.

  • I have at least 1 year but less than 3 years of experience.

  • I have at least 3 years but less than 5 years of experience.

  • I have 5 or more years of experience.

    03

    Which of the following driver's license do you possess?

  • No Valid Driver's License

  • Valid Driver's License

  • Valid Commercial Learner's Permit

  • Valid Commercial Driver's License (Class A or B)

    04

    Are you occasionally available to work outside of normal business hours (Mondays - Fridays, 8:00am - 5:00pm) as business needs dictate?

  • Yes

  • No

    05

    Which of the following do you currently possess? Please select all that apply.

  • CJIS Security Training Certificate of Completion

  • Experience in Public Safety Communications

  • National Emergency Number Association (NENA) Emergency Number Professional (ENP) Certification

  • None of the Above

    Required Question

Agency

City of Harrisonburg

Address

409 South Main Street Third Floor Harrisonburg, Virginia, 22801

Phone

540.432.8920 540.432.7796

Website

https://www.harrisonburgva.gov/employment

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