Job Information
Tripleseat Account Executive in United States
For hospitality, by hospitality.
Welcome to Tripleseat, where we are driven by our passion for hospitality and our commitment to providing innovative technology solutions to the hospitality industry. Our cloud-based catering and event management platform is trusted by over 14,000 restaurants, hotels, and event venues, making us the market leader in the industry.
Our mission is to help venues book, plan, and streamline their events with ease while also boosting their sales and revenue. We are seeking high-performing and motivated professionals who share our excitement for technology in the hospitality industry and are eager to join our team and contribute to our success.
If you are enthusiastic about hospitality and want to be a part of a game-changing technology solution, then it's time for you to come party with us at Tripleseat! Join us in our mission to revolutionize the hospitality industry with innovative and cutting-edge solutions.
****As an Account Executive, your primary responsibility would be to manage the entire sales process, from lead generation to closing deals. You would need to identify new customers (restaurant and unique venue), conduct site visits to understand their requirements, prepare proposals tailored to their needs, and negotiate contracts and service accounts to secure business partnerships.
At Tripleseat, we believe in the power of exceptional sales talent to drive our success. We are always on the lookout for passionate and high-performing individuals to join our dynamic sales team. If you're a top-tier SaaS sales professional with a proven track record of success and are eager to contribute to a thriving and innovative environment, we encourage you to submit your application. This is a home office based role for eligible candidates in the United States and will require regular presence in their assigned territory.
*Please note the internal title for this role is Regional Sales Manager.
What you will do:
Prospect in the assigned territory: You will be responsible for generating new business opportunities and revenue by proactively prospecting in your assigned territory. This will involve identifying potential customers, reaching out to them through various outbound prospecting techniques, and building a qualified pipeline of opportunities that is at least 5 times the annual revenue quota.
Achieve sales targets: You will be expected to meet and exceed sales targets through independent outbound prospecting activities. In addition, you will use your opportunity building skills to uncover the business value for the customer and position Tripleseat as the solution to their needs.
Collaborate with Tripleseat counterparts: You will work closely with other teams within Tripleseat, such as account management, inside sales, and support sales, to maximize revenue capture from customers and prospects in your assigned territory. This will involve coordinating efforts, sharing information, and collaborating on strategies to effectively engage customers and close deals.
Using professional selling practices and tools: You will utilize formal professional selling practices and tools to effectively engage with prospects, present Tripleseat's value proposition, and close sales deals.
Software Demonstrations: You will deliver software demonstrations to potential customers, both in person and virtually. Through demonstrations you will showcase the feature and benefits of Tripleseat software, highlighting how we can address customer pain points. You will also provide technical expertise during the demonstrations, addressing questions of software functionality, integration and use cases.
Proposal Preparation: You will be responsible for preparing comprehensive and compelling proposals that outline the benefits and features of your product or service. You would need to clearly articulate how your offering can add value to the customer, align with their business objectives, and provide a return on investment. Your proposals will be tailored to each customer's unique needs and requirements.
Contract Negotiation: You would negotiate contract terms, pricing, and service agreements with customers to ensure mutually beneficial partnerships. You would need to understand the customer’s budget constraints, contract terms, and legal requirements, while also protecting your Tripleseat’s interests.
Maintaining CRM database and providing accurate reports: You will be responsible for updating and maintaining the CRM database with accurate and up-to-date information on customer interactions, opportunities, and pipeline status. You will also provide weekly reports reflecting the status of your territory and pipeline, as well as any relevant sales activities and outcomes.
Demonstrating in-depth knowledge of product, competitors, and market: You will be expected to have in-depth knowledge of Tripleseat's product offerings, as well as the competitive landscape and market trends. This will enable you to effectively position Tripleseat as a leading solution in the market and address customer inquiries or objections with confidence.
What we are looking for:
Demonstrated success in achieving quota in software sales and/or SaaS sales, with a proven track record of meeting or exceeding sales targets.
1-3 years of experience in hospitality software sales, with a deep understanding of the hospitality industry and its software needs.
Proven ability to establish and manage executive-level customer relationships, with a strong network of contacts within the hospitality industry.
Ability to handle multiple complex sales cycles simultaneously, with excellent time management and organizational skills.
Successful track record of working in a remote work environment, with the ability to self-motivate and work independently.
Ability to work effectively in an environment with extended team members, collaborating with cross-functional teams such as Customer Support, Development, Marketing, and Sales Management.
Strong interpersonal and communication skills, including excellent writing, editing, and presenting abilities, with the ability to articulate technical concepts in a clear and concise manner to customers and sales team.
Proven ability to resolve complex problems, with a strategic and analytical mindset to identify solutions.
Ability to develop sales strategies and execute them effectively, adapting to changing market dynamics and customer needs.
Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. The company understands that its people are the driving force behind its success and strives to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:
Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.
Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.
401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.
Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.
Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.
Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.
Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.